Quality Improvement Manager

BHcare

Director of Quality Improvement responsible for leading data-driven quality initiatives at BHcare. Collaborate with leadership and stakeholders to enhance service quality and enable continuous improvement.

Posted 7/31/2026full-timeNorth Haven • Connecticut • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data collection, analysis, and reporting to drive quality improvement and operational performance. Proficient in developing key performance indicators and utilizing advanced data management tools to support strategic planning and regulatory compliance.

Highest-signal resume keywords

Data Collection MethodologiesHealthcare AnalyticsKey Performance Indicators (KPIs)Microsoft Excel ProficiencyQuality Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisStatistical AnalysisProgram EvaluationPerformance ManagementOperational Analysis

Soft Skills

Problem-SolvingAnalytical SkillsQuantitative Skills

Tools & Technologies

Microsoft Office SuiteReporting ToolsDashboardsScorecards

Industry Keywords

Public AdministrationPublic PolicyPublic HealthHealthcare ManagementQuality Measures

About the role

Key responsibilities & impact

Lead organizational data collection, analysis, and reporting activities to support quality improvement, operational performance, strategic planning, and regulatory compliance.
Design, develop, and maintain data collection methodologies, reporting tools, dashboards, scorecards, and performance metrics that provide accurate, timely, and actionable information.
Analyze operational, clinical, financial, and programmatic data to identify trends, risks, opportunities, and areas for improvement.
Develop, monitor, and evaluate key performance indicators (KPIs), quality measures, and outcome metrics across programs and services.

Requirements

What you’ll need

Bachelor's degree in Public Administration, Public Policy, Public Health, Healthcare Management, Data Analytics, Social Sciences, or a related field required
Minimum of two (2) years of demonstrated experience in research, program evaluation, healthcare analytics, public policy analysis, quality improvement, performance management, or a related field
Strong quantitative, analytical, and problem-solving skills
Advanced proficiency in Microsoft Excel, including statistical analysis, reporting, data management, and dashboard development
Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Teams

Benefits

Comp & perks

Health insurance
retirement plans
paid time off
flexible work arrangements
professional development