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B
Migration Agent, Call Center, 3 months' experience
BH Partner S.A.C.Agente remoto de Partner Service, empresa de telecomunicaciones, contactando clientes para retención y migración de planes prepago a postpago.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and communication skills while effectively coordinating with teams in a remote environment. Knowledgeable in prepaid migration processes to enhance customer loyalty and retention.
Highest-signal resume keywords
Call Center ExperiencePrepaid Migration ProcessesRemote Work CoordinationCustomer Service SkillsStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Tools & Technologies
Own Tools/Equipment
About the role
Key responsibilities & impact- Contact customers to foster loyalty and retain them
- Offer benefits and promotions to encourage migration from a prepaid plan to a postpaid plan
- Coordinate with teams while working remotely
Requirements
What you’ll need- Minimum of 3 months of call center experience
- Knowledge of prepaid migration processes
- Ability to work remotely and coordinate with teams
- Strong communication and customer service skills
- Must have own tools/equipment
- Education: Junior High School
- Professional experience: Less than 1 year
Benefits
Comp & perks- Fixed shifts
- Rotating days off
- Flexible and collaborative work environment
- Access to professional development programs
- Opportunity to develop your skills in a dynamic and challenging environment