Patient Care Coordinator – Administrative Assistant
Beltone
full-time
Posted on:
Location Type: Office
Location: Franklin Square • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $17 - $20 per hour
Job Level
JuniorMid-Level
About the role
- Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.
- Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment.
- Schedule and confirm appointments and conduct outbound retention calls to patients.
- Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office.
- Check patients in and out, collect and record payments, track revenue and accounting activities to include petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.
Requirements
- A minimum of 2 years office management experience in a customer driven industry is a plus.
- High school diploma or equivalent (GED)
- Strong computer skills
- Experience with word processing and database software.
- Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population.
- Excellent oral and written communication skills.
- Basic understanding of accounting procedures and good math aptitude.
- Strong customer service orientation.
- Excellent organizational skills.
- Ability to manage multiple tasks within strict deadlines.
- Detail oriented.
- Front desk medical/sales field experience and/or knowledge of procedures desirable.
Benefits
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
office managementcustomer serviceaccounting proceduresmath aptitudeword processing softwaredatabase softwareappointment schedulingpayment processinginvoice entryinsurance claim processing
Soft skills
interpersonal skillsoral communicationwritten communicationorganizational skillsdetail orientedtime managementcustomer orientationrelationship buildingmultitaskingproblem solving
Certifications
high school diplomaGED