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About the role
Key responsibilities & impact- Define the global vision, strategy, and roadmap for Hire-to-Retire processes
- Own and govern end-to-end processes across all sub-processes (Hire, Core HR, Pay, Develop, Exit)
- Set KPIs, targets, and performance frameworks for global HR service delivery
- Ensure process standardization, harmonization, and documentation (SOPs)
- Approve global process changes and prioritize transformation initiatives
- Drive alignment across HRBPs, CoEs, GBS, IT, and business functions
- Define and co-own the HR digital roadmap aligned with Hire-to-Retire priorities
- Translate process requirements into scalable digital solutions (e.g., Core HR, payroll, time, talent, document management)
- Drive automation, workflow optimization, and digital employee experience improvements
- Collaborate with IT and vendors on system architecture, integrations, and deployments
- Ensure HR technology supports end-to-end process efficiency and data integrity
- Monitor emerging technologies and drive innovation in HR services
- Identify inefficiencies and non-standard processes and enforce global standards
- Lead process optimization initiatives across GBS and HR functions
- Drive continuous improvement culture leveraging automation, analytics, and best practices
- Define and track performance metrics and improvement actions
- Ensure process documentation and training frameworks are robust and regularly updated
- Establish governance structures (process councils, steering committees)
- Ensure strong collaboration across HR, IT, Finance, and business units
- Act as the key interface between HR Operations, GBS, and enterprise functions
- Ensure SLAs, KPIs, and service expectations are clearly defined and managed
- Lead communication and change management for process and digital initiatives
- Lead global Hire-to-Retire transformation initiatives (process + technology)
- Own prioritization and governance of HR transformation initiatives
- Build business cases including ROI, risks, and resource requirements
- Ensure successful delivery, adoption, and value realization of initiatives
- Support M&A and integration activities from process and system perspective
- Ensure strong control environment and compliance with corporate and regulatory requirements
- Define data governance standards for HR master data
- Enable workforce analytics and reporting through standardized data models
- Support audits and ensure adherence to policies and internal controls
Requirements
What you’ll need- Master's degree in HR, Business, IT, or a related field
- 8+ years in HR Operations, HR Transformation, or GBS; proven end-to-end Hire-to-Retire process ownership
- Hands-on experience with HR technology platforms (e.g., SAP SuccessFactors, payroll, time management, workflow automation)
- Track record in HR digitalization, automation, and process standardization at scale
- Strong project and program management skills, including business case development and change management
- Excellent stakeholder management across HR, IT, and business leadership in complex, global matrix organizations.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Hire-to-Retire Process OwnershipProcess StandardizationAutomationData GovernancePerformance Metrics Tracking
Soft Skills
Change ManagementCollaborationCommunication
Certifications
Master's Degree in HRMaster's Degree in BusinessMaster's Degree in IT
