Connection Advisor, Healthcare Scheduler

Be Well Pharmacy

Connection Advisor Outreach responsible for answering patient calls and scheduling appointments. Ensuring accurate patient information and maintaining high-quality service standards in a fast-paced environment.

Posted 7/1/2026full-timeRemote • Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $23 - $31 per hourWebsite

About the role

Key responsibilities & impact

Answers incoming calls and meets caller’s needs
Confirms all patient demographic information is current and complete
Verifies insurance information
Schedules, cancels, or reschedules appointments for clinics or services
Provides Outreach Services for assigned departments and programs
Answers inquiries and questions, troubleshoots complex issues
Completes all work assignments within the time allowed
Requests and processes payments for co-pays, pre-pays, and outstanding balances

Requirements

What you’ll need

High School Diploma
Two years data look-up/data entry experience
Two years’ experience in customer service involving complex analytical problem-solving skills
One year experience, a combination of Connection Advisor Associate, Connection Advisor Intermediate, and Senior positions
One year of remote work experience
Ability to work cohesively with individuals from diverse backgrounds
Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones

Benefits

Comp & perks

Medical
Dental
Vision
Life Insurance
Short and Long-term Disability Insurance
Retirement Funds
Paid Time Off
Tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Data EntryAppointment SchedulingInsurance VerificationPayment ProcessingDemographic Information Management

Soft Skills

Communication SkillsCohesive TeamworkTroubleshooting Skills

Certifications

High School Diploma