Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
BDO Canada

Senior Consultant – Dynamics 365 Customer Engagement

BDO Canada

BDO Canada seeking a Dynamics 365 Customer Engagement Senior Consultant to provide advisory services. Responsible for client outcomes and application support in a managed services environment.

Posted 7/23/2026full-timeToronto • 🇨🇦 CanadaSenior💰 CA$84,000 - CA$128,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in providing application support for Dynamics 365 Customer Engagement and senior-level expertise in Power BI. Capable of translating platform capabilities into actionable business use cases while leading client outcomes and optimizing service offerings.

Highest-signal resume keywords
Dynamics 365 Customer Engagement SupportPower BI ExpertiseMicrosoft CertificationsDataverse KnowledgeMicrosoft Cloud Environments

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Application SupportOptimization ServicesBusiness Use Case DevelopmentService Offering DesignSolution Management
Soft Skills
Client Outcome OwnershipCollaboration
Tools & Technologies
Microsoft WindowsMicrosoft 365Microsoft Teams
Certifications & Qualifications
Power Platform FundamentalsPower Platform Functional Consultant AssociateDynamics 365 Customer Service Functional Consultant AssociateDynamics 365 Customer Experience Analyst Associate
Industry Keywords
Post-Implementation SupportHealth ChecksRoadmap Discussions

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Provide post-implementation application support, leading optimization and advisory services
  • Own client outcomes, lead health checks and roadmap discussions
  • Translate platform capabilities into business use cases
  • Identify and design repeatable service offerings and improvements
  • Collaborate with internal teams for client value

Requirements

What you’ll need
  • 7+ years of experience supporting Dynamics 365 Customer Engagement
  • 3+ years of senior-level Power BI experience
  • Microsoft Certifications: required two of the following: Power Platform Fundamentals / Exam PL-900, Power Platform Functional Consultant Associate / Exam PL-200, Dynamics 365 Customer Service Functional Consultant Associate / Exam MB-230, Dynamics 365 Customer Experience Analyst Associate / Exam MB-280
  • Working knowledge of Dataverse, solution management, and Microsoft cloud environments
  • Proficiency with Microsoft Windows, Microsoft 365, and Teams

Benefits

Comp & perks
  • Comprehensive benefits from day one
  • Flexible personal time off policy
  • Reimbursement for wellness initiatives that fit your lifestyle
  • Opportunities for learning and development
  • Collaborative, inclusive environment