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Consultant, Modern Workplace Technology
BDO CanadaJoin BDO as a Consultant in Modern Workplace Technology Consulting. Deliver strategic guidance on Microsoft 365 and AI-driven solutions in the Greater Toronto Area.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Microsoft 365 consulting and implementation, with a strong focus on AI-driven productivity solutions and user enablement strategies. Capable of leading workshops, managing client relationships, and delivering effective training and documentation.
Highest-signal resume keywords
Microsoft 365 ConsultingAI-Driven Productivity SolutionsMicrosoft CertificationsMicrosoft 365 Copilot ExperienceWorkshop Facilitation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft 365SharePointTeamsPower PlatformVivaRequirements GatheringUser EnablementDocument ManagementContent ManagementProject Coordination
Soft Skills
Customer-Facing SkillsCommunication SkillsPresentation SkillsMulti-TaskingTime Management
Tools & Technologies
Microsoft 365 ApplicationsCopilot StudioGovernance FrameworksTraining MaterialsDemos
Certifications & Qualifications
MS-900AZ-900SC-900
Industry Keywords
Generative AILarge Language ModelsHyper AutomationKnowledge ManagementInformation ManagementRecords ManagementEmployee Experience
About the role
Key responsibilities & impact- Lead Microsoft 365 and Copilot engagements by assessing client needs, designing AI-driven productivity solutions, and providing strategic guidance on M365 / Copilot adoption, implementation, and optimization
- Deliver consulting services to clients, including Microsoft 365 / Copilot readiness assessments, governance frameworks, user enablement strategies, training, and adoption with Microsoft 365 applications
- Interact with client stakeholders to become a trusted advisor throughout the project
- Understand business strategy and objectives by studying the business function, gathering information, and evaluating output requirements and formats
- Elicit and document functional and non-functional requirements for services to meet business needs
- Responsible for leading workshops to gain insights into end user and customer needs
- Collaborate with application developers, designers, and architects to ensure a shared understanding of the business requirements
- Evangelize Microsoft 365, Copilot and other Microsoft products internally and with clients
- Participating in pre-sales activities including creating and running demos, presentations, drafting statements of work, pricing, proposals and responding to requests for proposal
- Contribute to strategic direction of the Modern Workplace practice
Requirements
What you’ll need- University Degree or College/CEGEP Diploma from a recognized post-secondary institution
- Minimum 3 years of experience in Microsoft 365 consulting, implementation, or a related role
- Excellent customer-facing, communication and presentation skills
- Ability to lead workshops/requirements gathering sessions for modern workplace, content management, document management, intranets, portals, and collaboration solutions
- Excellent knowledge of Microsoft 365 (SharePoint, Teams, Power Platform, Viva etc.)
- Microsoft Certifications (e.g., MS-900, AZ-900, SC-900) considered an asset
- Experience with Microsoft 365 Copilot and Copilot Studio is highly desirable
- Experience with power user configurations of SharePoint sites and Microsoft Teams
- Experience creating end user documentation and provide training
- Ability to identify information assets, classification of information, document retention policy/schedules
- Understanding of the following concepts: generative AI, large language models, agentic AI, hyper automation, knowledge management, information management, records management, employee experience
- Strong ability to manage multiple priorities, work under pressure to meet deadlines
- Ability to do light project management / project coordination would be an asset
- Previous experience working with a consulting firm would be an asset
- Excellent in multi-tasking and time management.
Benefits
Comp & perks- Comprehensive benefits from day one
- Flexible personal time off policy
- Reimbursement for wellness initiatives