Manager, Modern Workplace Technology Consulting

BDO Canada

Manager, Modern Workplace Technology Consulting at BDO Canada providing Microsoft 365 solutions. Leading client workshops and managing project engagements in the Greater Toronto Area.

Posted 7/14/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$115,000 - CA$165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Microsoft 365 tools, including Microsoft Copilot, SharePoint, Teams, and Viva, while effectively managing client engagements and leading teams. Proficient in project management, requirements gathering, and developing strategies for modern workplace solutions.

Highest-signal resume keywords

Microsoft 365 ExpertiseProject ManagementPre-Sales ActivitiesTeam LeadershipChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements GatheringBusiness AnalysisEnd User DocumentationTraining on Microsoft ServicesModern Workplace Solutions

Soft Skills

Customer-Facing SkillsCommunication SkillsPresentation SkillsMentoringCoaching

Tools & Technologies

Microsoft CopilotSharePointTeamsVivaDocument Management

Industry Keywords

Change ManagementEmployee ExperienceKnowledge ManagementInformation ManagementConsulting

About the role

Key responsibilities & impact

Participating in pre-sales activities including creating and running demos, presentations, drafting statements of work, pricing, proposals and responding to requests for proposal (RFPs)
Assisting in the development & implementation of new service offering engagements
Running client workshops and gathering/documenting requirements for modern workplace, content/document management and collaboration solutions
Project management of multiple engagements against budget, timeline and scope
Developing strategies and roadmap for clients to begin their modern workplace journey
Leading and managing marketing and sales campaigns to generate leads
Acting as a liaison with Partners including Microsoft and other ISV’s
Evangelizing Microsoft Copilot for M365, Microsoft 365, Viva and other Microsoft products internally and with clients
Contributing to strategic direction of the Modern Workplace practice
Acting as a customer escalation contact and providing management and guidance related to the resolution of customer satisfaction concerns
Building deeper relationships with clients and assisting in expanding the engagement footprint when the opportunity presents itself
Creating end user documentation for clients and providing training on Microsoft 365 and other applications
Leading/managing engagement teams and ensuring that team members are effectively utilized
Ongoing mentoring and coaching of team members including performance management
Interviewing and hiring new talent as the team grows

Requirements

What you’ll need

Excellent customer-facing, communication and presentation skills
Expert knowledge of the latest Modern Work tools in Microsoft 365, Microsoft Copilot for M365, SharePoint, Teams, Viva
Adept at understanding and eliciting client business challenges and documenting high-level requirements
Ability to run workshops/requirements gathering sessions for modern workplace, employee experience, content management, document management and collaboration solutions
Experience leading or managing a team and coaching/mentoring team members
Experience leading pre-sales meetings and activities including creating and running demos, presentations, drafting statements of work, proposals and responding to request for proposals (RFPs)
Experience with Change Management and adoption frameworks
Experience creating end user documentation and provide training on Microsoft services
Ability to do project management and business analysis
Understanding of the following concepts: GenAI, Agentic AI, Document Management, Unstructured Data, Employee Experience, Knowledge Management, Information Management
Previous experience working with a consulting firm would be an asset

Benefits

Comp & perks

Comprehensive benefits from day one
Flexible personal time off policy
Wellness reimbursement programs
Professional development opportunities
Competitive total cash compensation