Senior Workday/UKG Application Analyst

Baptist Health

Senior Workday/UKG analyst supporting Baptist Health’s Jacksonville healthcare system. Optimizing HCM, payroll, integrations, workflows, and enterprise workforce technology.

Posted 8/21/2026full-timeJacksonville • Florida • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting and optimizing Workday and UKG applications, with a strong focus on Human Resources and Payroll processes. Capable of leading application initiatives, collaborating with cross-functional teams, and providing technical documentation and support.

Highest-signal resume keywords

Workday Application SupportUKG Application SupportProject Management ExperienceMicrosoft Visio ProficiencyHuman Capital Management (HCM) Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application ConfigurationApplication MaintenanceSystem Performance MonitoringData ValidationWorkflow OptimizationQuality AssuranceTesting Plans DevelopmentIntegration SupportReporting SolutionsProcess Mapping

Soft Skills

CollaborationMentoringProblem-SolvingCommunicationProcess Improvement

Tools & Technologies

WorkdayUKGMicrosoft Visio

Certifications & Qualifications

Workday CertificationUKG Certification

Industry Keywords

Human ResourcesPayrollBenefitsTalent AcquisitionWorkforce ManagementEmployee LifecycleTimekeepingCompensationOperational Best PracticesApplication Integrations

About the role

Key responsibilities & impact

Serve as a strategic liaison between Human Resources, Payroll, Information Systems, and business operations
Resolve complex break-fix issues and perform routine application maintenance
Monitor integrations and system performance and troubleshoot configuration, security, and workflow challenges within Workday and UKG
Support application upgrades and releases, validate business processes, and test new functionality
Partner with HR, Payroll, Benefits, Talent Acquisition, Finance, Information Systems, and operational leaders to identify process improvements
Lead complex application initiatives and coordinate projects across multiple applications
Develop, implement, configure, optimize, maintain, and support enterprise-wide Workday and UKG applications, integrations, workflows, reporting solutions, and configuration enhancements
Analyze and translate business requirements into efficient, scalable application solutions
Perform quality assurance and integrated testing of enhancement requests, upgrades, releases, and new functionality
Collaborate with business leaders, technical teams, vendors, and project managers on automation and workflow optimization
Develop technical documentation, workflow diagrams, testing plans, and implementation documentation
Mentor junior analysts and promote operational best practices
Provide 24/7 support for assigned applications as part of an on-call rotation when required

Requirements

What you’ll need

1–2 years of project management experience required
Minimum of 2 years of experience supporting Workday, UKG, or other Human Capital Management (HCM) applications required
Experience configuring, implementing, optimizing, and supporting Workday and/or UKG applications preferred
Strong understanding of Human Resources, Payroll, Timekeeping, Benefits, Talent Acquisition, Compensation, Workforce Management, and employee lifecycle business processes preferred
Experience supporting application integrations, system interfaces, reporting, security, and data validation preferred
Ability to analyze and translate operational and business workflows into effective enterprise application solutions preferred
Strong experience using Microsoft Visio for workflow documentation, process mapping, and implementation planning preferred
Experience collaborating with operational leaders and end users to identify and implement workflow improvements preferred
Hybrid background in Human Resources, Payroll, Information Systems, or enterprise business applications strongly preferred
High School Diploma required
Workday and/or UKG Certification required within six months of hire if not already certified
Current Workday or UKG certifications in HCM, Payroll, Benefits, Time Tracking, Absence, Recruiting, Talent, Compensation, Integrations, or related modules preferred

Benefits

Comp & perks

24/7 support provided as part of an on-call rotation when required
Workday and/or UKG Certification required within six months of hire if not already certified
Hybrid work arrangement with 1–2 days onsite