Patient Access Scheduler

Baptist Health

Patient Access Scheduler scheduling diagnostic, surgical, therapy, and physician appointments for Baptist Health, a South Florida healthcare system. Verifying insurance and demographics while registering patients in a call-center environment.

Posted 8/15/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient scheduling, data entry, and customer service within a high-volume healthcare environment. Knowledgeable in medical terminology, compliance guidelines, and effective communication with diverse populations.

Highest-signal resume keywords

Patient SchedulingCustomer ServiceMedical TerminologyHIPAA ComplianceBilingual English and Spanish/Creole

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryBasic Mathematical CalculationsTyping SkillsEMR ApplicationsMicrosoft Office

Soft Skills

Detail-OrientedOrganizedCompassionate CommunicationTeam Player

Certifications & Qualifications

Patient Access Training Course

Industry Keywords

HIPAAAHCAEMTALAMedicare Coverage StructureService Excellence

About the role

Key responsibilities & impact

Schedule diagnostic, surgical, therapy, physician office, and other patient appointments and procedures/treatments
Obtain and verify demographic and insurance information
Register patients and enter data into the scheduling system
Work in a call center-type environment and meet individual quality metrics
Provide professional, compassionate, and friendly service to patients, families, employees, physicians, and community members
Practice the Baptist Health philosophy of service excellence

Requirements

What you’ll need

High school, certificate, GED, training, or experience
Complete and pass the Patient Access training course
Ability to work in a high-volume, fast-paced work environment
Ability to perform basic mathematical calculations
Detail-oriented and organized
Team player with compassionate customer service and interpersonal communication skills
Basic knowledge of medical and insurance terminology desired
Experience with computer applications such as Microsoft Office and EMR applications
Accurate typing skills
Knowledge of HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines
Bilingual English and Spanish/Creole preferred
Less than 1 year of minimum required experience

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources that go beyond traditional benefits
A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Tuition reimbursement to support continued learning and advancement