Patient Financial Associate

Baptist Health

Patient Financial Associate supporting revenue cycle and patient experience at Baptist Health. Handling registration, financial screening, and compliance responsibilities in a healthcare setting.

Posted 7/28/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in revenue cycle management, patient registration, and compliance while providing exceptional customer service in a fast-paced healthcare environment. Proficient in handling financial screenings, collections, and understanding healthcare regulations.

Highest-signal resume keywords

Revenue Cycle ManagementPatient RegistrationPayment CollectionHealthcare Regulatory KnowledgeBilingual English/Spanish

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial ScreeningBillingCollectionsBasic Mathematical CalculationsMedical Terminology

Soft Skills

Detail OrientedOrganizedCompassionateExcellent Customer ServiceInterpersonal Communication

Tools & Technologies

Microsoft OfficeEMR Applications

Certifications & Qualifications

Patient Access Training Course

Industry Keywords

HIPAAAHCAEMTALA

About the role

Key responsibilities & impact

Responsible for completing varied duties to support the revenue cycle, compliance, and patient experience by accurately and efficiently completing tasks in areas of registration, financial screening, verification, and patient throughput.
This incumbent will be responsible for meeting individual collection goals.
Maintains a close working relationship with all members of the clinical team to ensure a seamless and positive experience for both patients and caregivers.
This incumbent is considered essential staff and must be able to work as needed on weekends, holidays, and during disastrous events.
This position may require deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration.
Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.

Requirements

What you’ll need

High School, Cert, GED, Trn, Exper.
Associates Degree preferred.
Complete and pass the Patient Access training course.
Ability to work in a fast-paced public health setting or Revenue Cycle setting with demonstrated experience in payment collection, such as billing, sales, and collection/Customer Service.
In lieu of degree and/or experience, a highly motivated individual that has the ability to satisfactorily demonstrate and/or role play required skills in a professional manner with a clear and convincing ability to excel in the role.
Ability to perform basic mathematical calculations.
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
Ability to multitask and have an agile mindset.
Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc.
Understanding of insurance contracts, collections, authorizations and pre-certifications, Microsoft Office products, and EMR applications, etc.
Knowledge of medical terminology.
Bilingual English, Spanish/Creole preferred.

Benefits

Comp & perks

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources that go beyond traditional benefits
A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Tuition reimbursement to support continued learning and advancement
And so much more