Applications Analyst I
Baptist Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- The Application Analyst I functions as a team member providing front line support on information systems technologies which are used across the health system.
- This position is responsible for assisting in providing application(s) configuration support, testing, implementation, and training to enhance clinical, financial and administrative applications, operational efficiencies, patient safety, and departmental workflow needs.
- The position requires the ability to work various shifts during system go lives or major upgrades.
Requirements
- Participates in data collection to support current needs assessment, software configuration and interface design, implementation, testing, support, and reporting.
- Work with clinicians and administrative/revenue cycle staff to design clinical and administrative workflows within applications to gain improved clinical, administrative, or health information management efficiencies, meet quality standards, and improve the patient and provider experience.
- Participates in change management activities to support successful system deployments and enhancements.
- Participates in unit, functional and integrated testing of the software with variety of hardware to ensure that the design objectives are met.
- Provides input into escalation of issues with appropriate internal and/or contracted resources.
- Assists with the development and maintenance of system documentation, end-user training materials, and supports training efforts.
- Assists in the development of policies and procedures in collaboration with clinicians, other team members, and IT leadership.
- Generate reports from various systems to monitor compliance and performance.
- Support and troubleshoot issues with end users through resolution.
- Prepares detailed flowcharts/diagrams to assist with design decisions and problem analysis.
- Actively participates in and sometimes leads team daily management and process improvement activities.
- Responsible for managing small to medium projects to completion on time.Assist in other duties as assigned to support the operational needs of the department and organization.
- May be required to remain on campus immediately before, during, and after severe weather and/or disasters.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
application configurationsoftware testingimplementationdata collectionworkflow designreport generationsystem documentationtroubleshootingproject managementchange management
Soft skills
team collaborationcommunicationproblem analysisleadershipprocess improvementadaptabilitytrainingorganizational skillsattention to detailcustomer service