Revenue Cycle Optimization Educator

Baptist Health - Central Alabama

Revenue Cycle Optimization Educator responsible for training Patient Access staff at Baptist Health. Collaborating and developing training programs to enhance operational performance in the revenue cycle.

Posted 7/18/2026full-timeAlabama • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering training programs for Patient Access staff, with a strong focus on Healthcare Revenue Cycle Management and instructional design. Proficient in identifying training needs and ensuring compliance through quality auditing and process improvement.

Highest-signal resume keywords

Healthcare Revenue Cycle ManagementInstructional DesignTraining and DevelopmentQuality AuditingPatient Access

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Program DevelopmentQuality Audit AnalysisWorkflow ValidationPayer Rule ConfigurationDenial PreventionInsurance VerificationFinancial CounselingAdult Learning TheoryProcess Improvement

Soft Skills

CollaborationCommunicationProblem-Solving

Certifications & Qualifications

CPARCHAA

Industry Keywords

Patient AccessFront-End Revenue Cycle OperationsHealthcare AdministrationMedical Terminology

About the role

Key responsibilities & impact

Design, develop, and deliver comprehensive training programs for Patient Access staff
Collaborate closely with Denials Specialists, Quality Assurance Representatives, and operational leaders
Identify training needs, close knowledge gaps, and reinforce sustainable education
Develop and maintain training solutions based on quality audit findings and operational performance metrics
Support system testing, workflow validation, payer rule configuration, and new edit creation
Ensure that front-end teams minimize registration errors and maintain compliance

Requirements

What you’ll need

High School diploma or equivalent required
Associate or Bachelor’s degree in Healthcare Administration, Business Administration, Education, or a related field preferred
Formal training or coursework in medical terminology preferred
Additional experience in Healthcare Revenue Cycle Management, Patient Access, or Front-End Revenue Cycle Operations, Adult Learning Theory or Instructional Design, Training and Development, Quality or Process Improvement
Minimum 1-2 years hospital-based patient access or 5 years hospital and/or ambulatory physician office-based experience required
Prior experience in training, quality review, instructional design or front-end revenue cycle operations strongly preferred
Experience supporting registration, scheduling, insurance verification/authorization, or financial counseling required
Experience in denial prevention, quality auditing, or revenue cycle improvement preferred
CPAR or CHAA preferred

Benefits

Comp & perks

Comprehensive hospital-based and outpatient services
Professional development opportunities