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BANNERJET

Junior Remote Support Technician

BANNERJET

Remote Technical Support Technician for BM1 Digital, handling installation and troubleshooting of equipment. Aiding in resolving customer inquiries through remote assistance.

Posted 6/27/2026full-timeSão Paulo • 🇧🇷 BrazilJunior💰 R$0 - R$2,300 per monthWebsite

About the role

Key responsibilities & impact
  • Provide remote technical support for installations
  • Perform equipment maintenance
  • Diagnose and resolve technical issues
  • Monitor and follow up on support tickets

Requirements

What you’ll need
  • Technical course or degree in IT in progress preferred
  • Basic computer literacy
  • Customer service skills
  • Experience in technical support or help desk (a plus)
  • Familiarity with tools such as Callbell, Zendesk, or Freshdesk (a plus)

Benefits

Comp & perks
  • Meal allowance
  • Totalpass (corporate wellness benefit)
  • Telemedicine
  • Transportation voucher

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
technical supportequipment maintenancediagnosing technical issuesresolving technical issuesmonitoring support tickets
Soft Skills
customer service skills
Certifications
technical course in ITdegree in IT