Affiliate Manager

• Provides dedicated expertise in Associate Relations (AR) and Associate Well Being for the Division.
• Uses data driven insights to empower and educate the People & Organization (P&O) and Regional teams on themes and trends.
• Advise the Sr. Director Field P&O and Division Directors of Field P&O on AR trends and themes impacting culture within respective division and organization-wide.
• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Lead in all legally required investigations; Harassment, Discrimination, Retaliation, and Unfair Treatment.
• Serve as field point of contact for all EEOC Charges, claims and investigations related to those charges, Labor relations, Ombudsman for appropriate action and follow up.
• Crisis Response Triage for self-harm incidents and concerns, including consulting with the field and Health and Wellbeing for after-care plan, return to work, coaching etc.
• Liaison with respective stakeholders to ensure appropriate support and after-action reviews are completed.
• Reviews in partnership with the Sr. Director and Regional teams associate to Senior Leadership Team concerns, including potential response, hand off and next steps.
• Leads AR Case Review calls with P&O Business Partners to ensure consistency, completion, and quality of case review notes.
• Conducts AR Case Review data and reporting analysis sharing insights with Sr. Director and Divisional P&O Directors.
• Provides input, updates and recommendations on CARE training and legal compliance trainings needed in the field.
• Coaches the Regional P&O Business Partners on issues related to associate relations, case management and appropriate follow up.
• Partners with Sr. Directors Field P&O and Central Team Support to review and update P&O Policies as needed.
• Serve as point of contact for wage and hour cases and issues in partnership with the field P&O business partners.

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