Temporary Manager, BT Prep Operations – Seasonal Tax

Baker Tilly US

Seasonal Manager role at Baker Tilly managing a temporary workforce for tax preparation. Focusing on operational consistency and team performance during the peak tax season.

Posted 7/23/2026full-timeRemote • California, Montana, Ohio, Virginia, West Virginia, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $84 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing large teams, effectively recruiting and onboarding seasonal employees, and driving performance through data analysis and coaching. Capable of fostering a positive team culture while ensuring operational goals are met in a fast-paced environment.

Highest-signal resume keywords

Team LeadershipEmployee Performance ManagementRecruiting and OnboardingData-Driven Decision MakingOrganizational Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance TrackingCoachingRecruitingInterviewingOnboardingOperational ManagementProductivity MetricsProblem-SolvingMicrosoft OfficeData Analysis

Soft Skills

Interpersonal SkillsOrganizational SkillsCommunication SkillsEngagementTeam Culture Building

Tools & Technologies

Microsoft TeamsMicrosoft OutlookMicrosoft ExcelCollaboration Tools

Industry Keywords

Operational GoalsEmployee ExperienceFast-Paced EnvironmentQuality StandardsSeasonal Workforce

About the role

Key responsibilities & impact

Recruit, interview, and assist in hiring seasonal temporary team members.
Support onboarding activities to ensure new hires are prepared for successful integration into the BT Prep organization.
Directly manage a team of up to 100 seasonal employees throughout the busy season.
Monitor employee productivity, attendance, scheduling, and hours worked to ensure operational goals are achieved (output standards are executed).
Track team performance and proactively identify productivity, quality, or engagement concerns.
Provide coaching, feedback, and ongoing performance management to seasonal employees.
Manage performance escalations, including quality concerns, attendance issues, coaching conversations, documentation, and coordination with People Solutions as appropriate.
Ensure team members consistently follow established BT Prep processes, procedures, and quality standards.
Communicate priorities, operational updates, and expectations to team members through regular meetings and follow-up communications.
Partner closely with fellow managers and BT Prep leadership to support a seasonal workforce of more than 400 temporary employees.
Participate in weekly manager meetings and other operational planning sessions.
Collaborate across the management team to share best practices, resolve issues, and ensure a consistent employee experience.
Escalate operational risks and recommend process improvements that enhance efficiency and the overall team experience.
Foster a positive, inclusive, and engaging team culture throughout the busy season.

Requirements

What you’ll need

Bachelor's degree or equivalent professional experience preferred.
Three or more years of experience leading teams in a fast-paced operational, customer service, professional services, or production environment.
Demonstrated experience managing employee performance, coaching, and difficult conversations.
Experience recruiting, interviewing, hiring, and onboarding employees preferred.
Proven ability to successfully manage large teams with multiple competing priorities.
Strong organizational, communication, and interpersonal skills.
Ability to establish accountability while maintaining a positive and engaging work environment.
Experience tracking productivity metrics and using data to drive decisions.
Strong problem-solving skills and the ability to make sound decisions under pressure.
Proficiency with Microsoft Office, including Teams, Outlook, Excel, and other collaboration tools.
Ability to quickly learn new systems and operational processes.
Tax experience is not required; experience leading people and managing operations is the primary qualification.
Eligibility to work in the U.S. without sponsorship required.

Benefits

Comp & perks

Comprehensive compensation and benefits package