Senior Relationship Consulting Manager, Global Trade Management

Baker Tilly US

Senior Manager in Global Trade & Customs practice at Baker Tilly ensuring project quality and efficiency. Overseeing engagements, managing resources, and enhancing client relations.

Posted 7/3/2026full-timeMadison • Texas, Wisconsin • 🇺🇸 United StatesSenior💰 $179,850 - $340,970 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Provide centralized oversight of all active Global Trade & Customs engagements, ensuring projects remain on track with scope, timeline, and budget
Establish and maintain project management standards, tools, and reporting frameworks across the practice
Monitor project milestones, dependencies, and deliverables; proactively identify and mitigate risks
Drive consistency in delivery execution and promote best practices across engagement teams
Coordinate cross-functional teams to ensure alignment and efficient execution
Manage consultant utilization across a growing and complex portfolio of work
Partner with leadership to align staffing with project needs, deadlines, and skillsets
Identify capacity constraints, resource gaps, and opportunities to improve efficiency
Develop actionable reporting on utilization, forecasting, and capacity planning
Serve as a key client-facing contact supporting engagement teams
Assist clients in navigating customs portals, processes, and procedural requirements
Respond to client inquiries by coordinating with technical specialists and conducting targeted research
Help translate complex customs and trade requirements into clear, actionable guidance for clients
Support strong client relationships through proactive communication and high-quality service delivery
Deliver clear, concise reporting to leadership on project status, risks, utilization, and performance metrics
Provide insights that enable data-driven decision making and continuous improvement
Proactively surface risks, bottlenecks, and delivery challenges with recommended solutions
Support development of scalable processes, tools, and playbooks for the Global Trade practice
Work closely with Partners, Directors, and engagement teams to coordinate delivery efforts
Support onboarding, training, and development of team members on project management best practices
Foster collaboration across teams to enhance efficiency and knowledge sharing
Contribute to the growth and operational maturity of the Global Trade & Customs practice

Requirements

What you’ll need

4-year degree
8 years professional experience
Bachelor’s degree required; advanced degree preferred
10+ years of experience in consulting, advisory, project management, or global trade-related roles
Strong project management experience overseeing multiple concurrent engagements
Experience managing resources, utilization, and/or capacity planning
Demonstrated ability to work directly with clients and manage relationships effectively
Strong analytical, organizational, and problem-solving skills
Excellent communication skills with the ability to translate complex concepts into clear guidance
Proficiency with project management tools and reporting frameworks
Bonus criteria: PMP Certification
Bonus criteria: LCB Certification
Bonus criteria: Exposure to customs compliance, import/export processes, or trade regulations
Bonus criteria: Experience working with government agencies such as U.S. Customs and Border Protection or similar
Bonus criteria: Background in professional services, consulting, or advisory environments
Bonus criteria: Experience building or improving operational processes in a growing practice

Benefits

Comp & perks

Comprehensive compensation and benefits package to eligible employees.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project ManagementResource ManagementUtilization ManagementCapacity PlanningCustoms ComplianceImport/Export ProcessesTrade RegulationsAnalytical SkillsProblem-SolvingReporting Frameworks

Soft Skills

Communication SkillsOrganizational SkillsCollaborationProactive Problem-SolvingClient-Facing Skills

Certifications

PMP CertificationLCB Certification