Payroll Specialist
Baker Tilly US
full-time
Posted on:
Location Type: Office
Location: Pittsburgh • Pennsylvania, Texas, Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Provide direct support and consulting to our payroll clients
- Understand payroll in depth and maintain knowledge of payroll practices and laws to provide better service and information to clients
- Independently manage client relationships and escalate issues when needed
- Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies
- Review and/or process payrolls in a timely manner to meet client deadlines including updating employee records, calculating/paying bonuses or severance, reviewing accuracy of federal and state income related tax calculations, and reconciling payroll deposits, tax withholdings, wage garnishments, etc.
- Prepare reports of employee earnings, taxes, deductions, and employer’s contribution for social security and unemployment
- Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters
- Maintain confidence of employee data by keeping all information confidential
- Accurately convey detailed information in both written and verbal format
- Provide technical software support to clients
- Identify and accurately capture out of scope work and identify new opportunities to expand services to clients
- Support implementation team: interview clients, manage new client implementation projects, ensure timely completion and client satisfaction, and train clients on payroll processes
- Be a resource to new hires and/or less experienced staff, provide feedback, share insights and maintain product knowledge on ADP platforms
- Maintain current knowledge of local, state, and federal practices and laws
Requirements
- 1-3 years of relevant payroll experience
- associate or bachelor's degree preferred
- Experience in lieu of degree considered
- Experience with ADP software platforms desirable
- Working knowledge of Outlook and Microsoft Office Suite (Word, Excel, PowerPoint)
- Highly detail oriented and focused on accuracy
- Strong organization and time management skills
- Strong adaptability and multi-tasking skills
- Ability to effectively work in a deadline driven environment serving multiple clients
- Ability to provide exceptional client service
- Strong written and verbal communication skills; appropriately and professionally communicates with all levels
- Ability to learn new technology and processes quickly
- Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payroll processingtax calculationsreport preparationdata reconciliationemployee record managementbonus calculationseverance calculationwage garnishmentsADP softwareMicrosoft Office Suite
Soft skills
client relationship managementattention to detailorganizationtime managementadaptabilitymulti-taskingclient servicewritten communicationverbal communicationtraining and mentoring
Certifications
associate degreebachelor's degree