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Client Success Associate
Baker Tilly USClient Success Associate handling client satisfaction and service coordination for Baker Tilly. Building relationships, proposing solutions, and managing operational matters.
About the role
Key responsibilities & impact- Responsible for the overall satisfaction and coordination of services for clients
- Position new services and solutions for client consideration
- Serve as the main Point of Contact for operational matters
Requirements
What you’ll need- Bachelor’s degree in related field preferred or 5 years of relevant experience in lieu of degree
- 1+ years of experience in Client Success or Account Management
- Knowledge of Salesforce preferred
- Proven success in growing and maintaining client accounts
- Demonstrated ability to manage difficult conversations and help provide resolutions.
Benefits
Comp & perks- Baker Tilly is an equal opportunity/affirmative action employer
- Flexibility with work hours
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
client satisfactioncoordinationcommunicationproblem resolutionrelationship managementdifficult conversation management