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About the role
Key responsibilities & impact- Support the creation and maintenance of CRM flows, segmentations, and automations
- Assist in executing campaigns and communication cadences
- Assist in managing relationships with recurring B2B clients: proactive outreach, order follow-up, and issue resolution
- Monitor and respond to customer service (SAC) contacts related to CRM and Sales
- Create and track orders in the system
- Handle cases escalated by the AI agent, recording lessons learned and providing feedback for continuous improvement.
Requirements
What you’ll need- Availability to intern for a minimum of 1 year
- Proficiency with Microsoft Office
- Strong written and verbal communication skills
- Organized and detail-oriented
- Comfortable with numbers and interested in Sales
- Proactive and eager to learn.
Benefits
Comp & perks- Meal allowance via Caju (R$42.00/day)
- Health insurance
- Dental insurance
- Life insurance
- Transportation allowance — company shuttle or parking
- Remote work 3x per week
- Birthday day off
- Gym membership (Gympass)
- Dress code: be yourself!
- Short Friday once a month (early finish)
- Courses and training for your development
- Fruit available in the office
- Complimentary B.blend beverages in the office
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong written communicationstrong verbal communicationorganizeddetail-orientedproactiveeager to learn
