Account Executive

• Account Management - Farming (60%):
• Relationship Ownership: Serve as primary point of contact for assigned client accounts, becoming their trusted technology advisor
• Account Growth: Identify and develop expansion opportunities within existing accounts (additional projects, new departments, enhanced services)
• Client Success: Conduct regular check-ins, business reviews, and strategic planning sessions with current clients
• Issue Resolution: Monitor client satisfaction and proactively address any concerns or challenges
• Collaboration: Partner with delivery teams to ensure project success and identify future technology needs
• Contract Management: Manage renewals and negotiate expanded scopes of work
• Referral Generation: Leverage satisfied clients for referrals and introductions to new prospects
• Account Analytics: Track and report on account health metrics and growth opportunities
• Business Development - Prospecting & Closing (40%):
• Lead Conversion: Transform qualified leads and prospects into signed contracts
• Discovery & Needs Assessment: Conduct thorough discovery calls to understand client pain points and requirements
• Solution Presentation: Deliver compelling presentations that connect technical solutions to business outcomes
• Proposal Development: Collaborate with technical teams to create accurate project scopes and competitive proposals
• Contract Negotiation: Navigate pricing discussions, terms, and project timelines to successful closure

Account Manager / Account Executive

Job Level

About the role

Requirements

B2B Sales Executive

Digital Marketing Manager

Sales Executive

Senior Specialist, Merchant Communications

Client Executive, Healthcare SaaS Sales, National Accounts