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Senior Product Owner
Azul Linhas Aéreas Brasileiras. Work on the Backoffice systems team, ensuring the stability, efficiency, and continuous improvement of corporate processes.
Tech Stack
Tools & technologiesAzureCloudERPOraclePMPServiceNow
About the role
Key responsibilities & impact- Work on the Backoffice systems team, ensuring the stability, efficiency, and continuous improvement of corporate processes.
- Maintain close relationships with business areas, translating functional needs into efficient technological solutions.
- Handle incidents and service requests, ensuring agile responses, accurate analysis, and effective resolution of tickets.
- Gather and document requirements with stakeholders, define priorities, and align expectations.
- Collaborate with other IT teams (infrastructure, security, architecture, development) to integrate and advance corporate solutions.
- Support improvements, testing, validation, and deployment of new modules and updates for Oracle Fusion.
- Monitor process performance, identify automation opportunities, and recommend continuous improvements.
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
- Previous experience supporting Backoffice areas (Legal, Finance, Controllership, or Procurement).
- Clear communication skills, strong interpersonal relations, and the ability to work collaboratively across multiple areas.
- Experience in problem analysis, root-cause investigation, and delivering solutions.
- Intermediate to advanced English for reading, writing, and understanding technical documentation.
- Direct experience with SaaS systems (configuration, functional troubleshooting, level 2/3 support).
- Experience with agile methodologies (Scrum, Kanban) and multidisciplinary teams.
- Experience in requirements gathering, process analysis, and functional documentation (BPM, User Stories).
- Relevant certifications: ITIL, COBIT, PMP, Scrum, Oracle Cloud Certificates.
- Knowledge of project and support management tools: Azure DevOps, ServiceNow, ClickUp, Jira, among others.
- Experience integrating ERP and satellite systems (via API, SOA, OIC, or similar).
- Familiarity with change governance, testing (SIT/UAT), and release management.
Benefits
Comp & perks- Anjo Azul - Our program that supports Crew Members, offering psychosocial, legal, and financial assistance.
- Cegonha Azul - Program supporting pregnant employees and new mothers through the baby’s first year. Available to employees and dependents.
- Wellhub and TotalPass
- Smoking Cessation Program
- NutriAzul - Nutritional counseling
- Zenklub – online therapy for mental health support
- SEST SENAT - Free courses, community centers, dental care, physiotherapy, nutritionists, and psychologists
- Concierge - All our wellness benefits available at your fingertips
- Pharmacy discounts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Oracle FusionSaaS systemsagile methodologiesrequirements gatheringprocess analysisfunctional documentationERP integrationAPISOAOIC
Soft Skills
clear communicationinterpersonal relationscollaborationproblem analysisroot-cause investigationsolution deliverystakeholder managementprioritizationexpectation alignmentcontinuous improvement
Certifications
ITILCOBITPMPScrumOracle Cloud Certificates