Project Manager - Service Delivery
SAP
ERP
Job Level
Mid-LevelSenior
Tech Stack
ERPOracle
About the role
- Collaborate with clients and stakeholders to define project objectives, scope, and requirements.
- Develop detailed project plans, including timelines, milestones, and deliverables; conduct feasibility assessments and risk analysis.
- Build and lead cross-functional project teams; assign roles and ensure effective communication and motivation.
- Define and manage project scope and change management to prevent scope creep.
- Coordinate resource allocation and optimize resource utilization to meet timelines.
- Identify and mitigate project risks; monitor risk factors throughout the project lifecycle.
- Establish communication lines with clients, stakeholders, and sponsors; provide regular progress updates.
- Create and manage project budgets; monitor expenses and work with Project Controller to control costs.
- Ensure deliverables meet quality standards; implement quality control processes.
- Act as main point of contact for clients; cultivate positive client relationships and manage expectations.
- Track project progress, generate progress reports, and address deviations from the project plan.
- Conduct post-project reviews and apply lessons learned; perform any other tasks assigned by the manager.
Requirements
- Bachelor's degree in business administration, management, technology, or a related field.
- 5-7 years progressive experience in project management, preferably in a management consulting firm or within the technology industry, with a focus on Oracle products and solutions.
- Highly proficient IT skills in Word, Excel, PowerPoint, and MS Projects.
- Excellent written and oral communication skills for reports and presentations.
- Diplomatic ability to influence others at all levels of the business.
- Strong and demonstrated ability to build lasting relationships with key stakeholders.
- Ability to competently mediate disagreements and negotiate agreeable resolutions.
- Fluent in English.
- Ability to effectively plan, execute, monitor, and control projects of varying sizes and complexities.
- KSA-based or able to travel and work from KSA.
