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About the role
Key responsibilities & impact- Answering and directing incoming calls to the appropriate department or individual
- Greeting and assisting visitors and clients in a professional and friendly manner
- Managing and scheduling appointments and conference calls
- Responding to emails and other forms of communication in a timely and professional manner
- Maintaining and updating client records and databases
- Providing administrative support to various departments as needed
- Assisting with special projects and tasks as assigned by management
- Upholding company policies and procedures and maintaining confidentiality at all times
Requirements
What you’ll need- High school diploma or equivalent
- Previous experience as a receptionist or in a customer service role
- Excellent verbal and written communication skills
- Proficient in Microsoft Office and other basic computer skills
- Ability to work independently and in a team environment
- Strong organizational and time-management skills
- Able to handle multiple tasks and prioritize effectively
- Reliable internet connection and home office setup
Benefits
Comp & perks- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for career growth and development
- Collaborative and supportive work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Client Record ManagementAppointment SchedulingDatabase MaintenanceEmail CommunicationBasic Computer Skills
Soft Skills
ProfessionalismTeam CollaborationIndependenceMultitaskingPrioritization
Certifications
High School Diploma Or Equivalent
