Fully own customer timelines for compliance and security deliverables
Proactively manage customer communications, escalating issues before they’re urgent
Lead customer meetings with confidence and clarity - or make them unnecessary through preparation and ownership
Collaborate cross-functionally with our CEO, CTO, and delivery team to continuously improve how we serve startups
Mirror each customer’s style and tone - become part of their team, not just a vendor

Requirements

Highly organized and autonomous; you don’t wait to be told what to do
Someone with prior experience implementing or auditing SOC 2, ISO 27001
Technically fluent: you can navigate cloud environments and source code management systems comfortably; you understand the key components of a tech stack
Empathetic and customer-obsessed, with the ability to handle sensitive or frustrating situations gracefully and quickly
Startup-savvy: you understand the constraints and mindset of early-stage companies
Smart, funny, and good-natured; people like working with you
Someone with 2+ years of experience; prior startup experience strongly preferred
(optional) understanding of other frameworks such as HIPAA, GDPR

Benefits

We offer competitive medical, dental and vision benefits
Generous PTO and paid sick leave
401K employer match
Excellent learning from former startup founders and software engineers
Career development and networking opportunities with some of the best in the GRC space
Room for performance-based career growth and progression

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

SOC 2ISO 27001cloud environmentssource code managementtech stack

highly organizedautonomousempatheticcustomer-obsessedgraceful under pressurecollaborativeconfident communicationpreparationadaptabilityhumor