Director

• Service Model Design & Operational Excellence: Lead the codification and elevation of Catalyst:Ed’s capacity advising model into a structured, scalable solution.
• Develop and refine tools, methodologies, and delivery approaches to ensure consistency and scalability across service tiers.
• Partner with the Strategy & Services team to update an evidence-based model for organizational effectiveness in the social and public sector.
• Oversee the use of diagnostics, sense making, and capacity-building action plans to inform meaningful, custom support for organizations.
• Monitor the strategic use of consulting wallets to ensure resources are aligned with partner needs and intended outcomes.
• Team Leadership & Culture Building: Foster a cohesive, inclusive, and high-performing team environment.
• Stewarding the organization’s outcomes-driven culture, lead the team in setting and modeling a shared vision of collective and individual excellence, performance, and accountability
• Lead and coach a team of capacity advisors through the organization’s continued evolution, growth, and transition, reinforcing a learning-driven and collaborative team culture.
• Build trust, shared purpose, and team alignment during a period of change and growth.
• Guide team members in understanding strengths, development goals, and stretch opportunities aligned to both their aspirations and organizational needs.
• Strategic Integration & Cross-Team Alignment: Ensure service delivery aligns with broader organizational strategy and partner needs.
• Collaborate cross-functionally (e.g., Growth, Product, Tech) to align capacity-building initiatives with Catalyst:Ed’s long-term objectives.
• Serve as a thought partner to executive leadership and contribute to strategic conversations that shape organizational direction.
• Identify themes and metrics in collaboration with the Senior Director, Strategy & Impact, to assess partner outcomes and sector impact.
• Equity-Driven Systems Leadership: Embed equity into service design, internal systems, and leadership practices.
• Codify equity principles into the team’s operational structures, capacity-building tools, and advisory work.
• Promote inclusive practices within the team and externally with partners and providers.
• Stakeholder Engagement & External Representation: Represent Catalyst:Ed with clarity, credibility, and strategic insight.
• Guide a select portfolio of partner organizations through the capacity advising model with rigor and thoughtfulness.
• Cultivate and manage strategic relationships with nonprofit, public sector, education, intermediary, and funding partners.
• Represent Catalyst:Ed at field-facing events, conferences, and convenings to raise visibility and influence sector conversations.

Senior Director, Services

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Technical Capability Leader – Managing Director