Axis Talent Partners

Senior Director, Services

Axis Talent Partners

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $152,000 - $173,000 per year

Job Level

Senior

About the role

  • Service Model Design & Operational Excellence: Lead the codification and elevation of Catalyst:Ed’s capacity advising model into a structured, scalable solution.
  • Develop and refine tools, methodologies, and delivery approaches to ensure consistency and scalability across service tiers.
  • Partner with the Strategy & Services team to update an evidence-based model for organizational effectiveness in the social and public sector.
  • Oversee the use of diagnostics, sense making, and capacity-building action plans to inform meaningful, custom support for organizations.
  • Monitor the strategic use of consulting wallets to ensure resources are aligned with partner needs and intended outcomes.
  • Team Leadership & Culture Building: Foster a cohesive, inclusive, and high-performing team environment.
  • Stewarding the organization’s outcomes-driven culture, lead the team in setting and modeling a shared vision of collective and individual excellence, performance, and accountability
  • Lead and coach a team of capacity advisors through the organization’s continued evolution, growth, and transition, reinforcing a learning-driven and collaborative team culture.
  • Build trust, shared purpose, and team alignment during a period of change and growth.
  • Guide team members in understanding strengths, development goals, and stretch opportunities aligned to both their aspirations and organizational needs.
  • Strategic Integration & Cross-Team Alignment: Ensure service delivery aligns with broader organizational strategy and partner needs.
  • Collaborate cross-functionally (e.g., Growth, Product, Tech) to align capacity-building initiatives with Catalyst:Ed’s long-term objectives.
  • Serve as a thought partner to executive leadership and contribute to strategic conversations that shape organizational direction.
  • Identify themes and metrics in collaboration with the Senior Director, Strategy & Impact, to assess partner outcomes and sector impact.
  • Equity-Driven Systems Leadership: Embed equity into service design, internal systems, and leadership practices.
  • Codify equity principles into the team’s operational structures, capacity-building tools, and advisory work.
  • Promote inclusive practices within the team and externally with partners and providers.
  • Stakeholder Engagement & External Representation: Represent Catalyst:Ed with clarity, credibility, and strategic insight.
  • Guide a select portfolio of partner organizations through the capacity advising model with rigor and thoughtfulness.
  • Cultivate and manage strategic relationships with nonprofit, public sector, education, intermediary, and funding partners.
  • Represent Catalyst:Ed at field-facing events, conferences, and convenings to raise visibility and influence sector conversations.

Requirements

  • 10+ years in organizational development, capacity building, nonprofit strategy, or related work.
  • Demonstrated success managing high-performing teams during periods of growth or transition.
  • A track record of balancing thought partnership with follow-through and execution, bringing big-picture insight alongside operational rigor.
  • Experience translating strategy into clear tools and scalable models, with a focus on sustainable implementation.
  • Strong data fluency, able to leverage qualitative and quantitative insights to drive decisions and service refinement.
  • Deep understanding of equity-centered leadership with experience embedding DEI into tools, systems, and operations.
  • Strong project execution and follow-through, with the ability to balance long-term vision and near-term delivery.
  • Background in adult learning, professional development, or intermediary capacity-building work.
  • Experience with entrepreneurial or scaling nonprofits, especially those serving education or social impact sectors.
  • Proven ability to represent an organization’s work to external audiences, including funders and strategic partners, with clarity, credibility, and depth.