AWL, Inc.

Contact Center Representative

AWL, Inc.

part-time

Posted on:

Location Type: Remote

Location: Texas • United States

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About the role

  • Engage in inbound and outbound calls with consumers for insurance needs.
  • Complete follow-up calls to ensure customer satisfaction.
  • Maintain communication with leadership and team members.

Requirements

  • Superior verbal communication skills.
  • Comfortable defusing escalated situations.
  • Competent computer skills.
  • Receptive to coaching.
  • Strong written communication skills.
  • Multi-tasker.
  • Punctual and dependable.
  • Excited about achieving goals and contributing ideas.
Benefits
  • AWL will provide you with a laptop.
  • Additional perks include a vibrant, dynamic work culture built on trust, collaboration, and winning.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
verbal communicationwritten communicationdefusing escalated situationsmulti-taskingpunctualitydependabilityreceptive to coachinggoal achievementidea contribution