• Work closely with business leaders to understand their objectives.
• Identify opportunities to simplify or improve processes.
• Define clear requirements for technology solutions.
• Manage applications for ground services, refueling, asset management, and related functions.
• Serve as a liaison between stakeholders, IT teams, and external partners.
• Ensure that technology solutions align with operational goals.

Requirements

University degree in Information Technology, Computer Science, Project Management, or a related field.
Three (3) to five (5) years of experience as a business analyst, product manager, IT business partner, or a similar role, preferably in aviation, logistics, or transportation.
Experience in project management, stakeholder management, and cross-functional coordination.
Proficiency with major operational systems (ERP, mobile service management, scheduling).
Bilingual in French and English.
Familiarity with Agile, Scrum, or PMP methodologies (an asset).

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Hard Skills

business analysis
project management
stakeholder management
cross-functional coordination
operational systems
ERP
mobile service management
scheduling
Agile
Scrum

Soft Skills

communication
collaboration
problem-solving
organizational skills
leadership

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