Virtual Meeting Support Specialist
AVI-SPL
full-time
Posted on:
Location Type: Hybrid
Location: Louisville • Kentucky • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
LAMP
About the role
- Provide direct assistance to end users in the operation of the AV/UC systems.
- Perform preventive maintenance checks & services on AV/UC systems.
- Perform maintenance support on all AV/UC systems including but not limited to basic troubleshooting and system fault isolation, projector lamp changes, filter cleaning, etc.
- Provide setup and operational support for events.
- Possess the training and experience to resolve minor problems
- Ensure compliance with all Customer safety and procedural guidelines
- Provide minor technical assistance and concierge support in managed Zoom Webinars & Events
- Event planning, Pre-event checks, managing & sharing content
- Assist with end user training
- Self-sufficient and stem increasing workload of managed events
- Primarily in-office support with limited capability to work remotely
Requirements
- Effectively communicate with employees, customers and colleagues
- Ability to use hand and power tools in a safe and efficient manner
- Ability to work and think independently and ensuring to meet deadlines
- Basic computer knowledge
- Knowledge of basic signal flow for audio, video and control
- Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standard
- Minimum of a High School Diploma or equivalent
- Must be flexible to work after hours and weekends when required
- Ability to regularly climb and work from ladders, lifting equipment, tools and materials
Benefits
- Medical benefits, including vision and dental
- Paid holidays, sick days, and personal days
- Enjoyable and dynamic company culture
- Training and professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AV systemsUC systemstroubleshootingsystem fault isolationprojector maintenancesignal flowevent planningcontent managementZoom Webinarstechnical assistance
Soft skills
effective communicationindependent thinkingdeadline managementflexibilityself-sufficiency
Certifications
valid driver's license