Solution Engineer, System Integration
LG Electronics
Conference Production Support Technician
AVI-SPL
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support and service for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience
- Setup/breakdown of conference spaces to meet the customers event needs
- Lead event production for high visibility meetings
- Provide conference room break/fix support
- Perform support tasks in a timely and quality conscious manner
- Provide field service support of networked devices
- Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
- Understand and adhere to local safety standards for all site duties
- Provide job site documentation and end user training as needed
- Setup and troubleshoot various audio/video/presentation systems
- Travel to various job sites as required
Requirements
- Effectively communicate with employees, customers and colleagues
- Ability to communicate and work in high pressure, high visibilty environments
- Experience with live event production
- Collaboration technology experience
- Ability to work and think independently and ensuring to meet deadlines
- Basic computer knowledge
- Knowledge of basic signal flow for audio, video and control
- Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standard
- Minimum of a High School Diploma or equivalent
- Must be flexible to work after hours and weekends when required
- Ability to regularly climb and work from ladders, lifting equipment, tools and materials
- Travel to various job sites as required
- Minimum of 1-2 years of audiovisual integration experience
- CTS certification
- Formal education in Electronics or related field
- Intermediate PC troubleshooting knowledge
