Support Engineer

• Work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers
• Setup/breakdown of conference spaces to meet the customers event needs
• Perform preventative maintenance task to help maintain customer spaces
• Perform support tasks in a timely and quality conscious manner
• Provide field service support of networked devices
• Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
• Understand and adhere to local safety standards for all site duties
• Provide job site documentation and end user training as needed
• Setup and troubleshoot various audio/video/presentation systems
• Travel to various job sites as required
• May work on customer sites in construction site type work environment
• Alter work hours and work location as necessary per AVI-SPL

A/V Support Technician

Customer and Technical Support Consultant – Bilingual

Customer and Technical Support Consultant – Chemistry

Customer Technical Support – Internal End User Support

ADAS Customer Support Technician

Support Analyst