System Administrator

• Manage the LMS system administration functions including set-up of user accounts, security permissions, learning profiles and notifications.
• Conduct content administration for onboarding events, large scale course deployments, role-specific curricula, and external training courses and certifications.
• Partner with the L&D team to design the LMS structure and maintain content by uploading new content, creating assessments/evaluations, converting file extensions and troubleshooting online content.
• Assist the L&D Team in applying knowledge of the LMS application to develop and execute learning solutions.
• Analyze and recommend best practice solutions for LMS system and learning activity configurations; identify trends and opportunities for process improvement.
• Work with cross-functional teams to standardize, streamline and coordinate processes to maintain data accuracy and integrity within the LMS.
• Provide reporting on training progression and completion, student usage; run ad-hoc reports/queries and analyze data to meet business needs.
• Moderate learning events via Teams or other platforms and upload recordings to the LMS; facilitate LMS onboarding events for new employees.
• Manage system and learning activity setup, security, workflow, schedules and maintenance; work with LMS provider on upgrades and new functionality.
• Serve as liaison between employees and technical resources; escalate and coordinate issue resolution.
• Maintain an L&D project log for LMS-related assignments and perform other duties as assigned.

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