Risk

• Formulate a long-term strategy for the Risk & Fraud Department.
• Develop risk management policies to guide departmental operations.
• Conduct market analysis to prevent fraud and assess potential risks.
• Evaluate candidates for positions within the Risk & Fraud department.
• Continuously improve and optimize processes to enhance departmental efficiency.
• Analyze and adjust business rules for risk mitigation.
• Lead team development and motivation efforts within the Risk & Fraud Department.
• Organize, supervise, and evaluate the performance of departmental staff.
• Oversee player activity monitoring to detect suspicious activities.
• Create and evaluate development plans for team members.
• Formulate and assess contingency development plans.
• Monitor and improve key departmental metrics.
• Ensure compliance with all regulatory and legislative requirements.
• Collaborate effectively with other departments to achieve common goals.
• Manage and/or supervise specific projects within the Risk & Fraud department.
• Regularly prepare and present departmental reports for senior management.
• Develop and implement crisis management plans in case of serious incidents.
• Research and supervise the implementation of new technologies and methods for fraud detection and prevention, customer verification, and risk management.
• Conduct internal audits and checks to identify vulnerabilities in systems and processes related to risk and fraud.

Head, Risk & Fraud Department

Head of Risk, Fraud and Payments