AI Ops Engineer

Avanade

Avanade Managed Services engineer deploying and operating Microsoft Copilot and Azure AI solutions. Supporting production AI workloads, governance, monitoring, and customer outcomes.

Posted 9/4/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in deploying and supporting Microsoft Copilot solutions and AI workloads, with a strong focus on governance, security, and compliance. Proficient in leveraging Azure services and implementing monitoring and operational procedures to ensure high-quality managed services.

Highest-signal resume keywords

Microsoft Copilot ExperienceAzure AI Services ProficiencyAI Governance and Compliance KnowledgePython and API DevelopmentITIL Practices for Operational Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud EngineeringAI EngineeringApplication SupportAI/ML Solutions DevelopmentMonitoring and Incident ManagementAutomation SolutionsData ProtectionAccess ManagementOperational ProceduresTechnical Documentation

Soft Skills

Analytical Problem-SolvingCollaboration with StakeholdersFocus on Automation and Optimisation

Tools & Technologies

Microsoft 365Copilot StudioAzure AI FoundryMicrosoft FabricPurviewLow-Code Platforms

Certifications & Qualifications

Microsoft Certified: Azure AI Engineer Associate (AI-102)Microsoft Certified: Azure Administrator Associate (AZ-104)Microsoft 365 Certified: Fundamentals

Industry Keywords

Managed ServicesEnterprise AI SolutionsConsulting EnvironmentsResponsible AI PrinciplesCloud Solutions

Tech Stack

Tools & technologies

AzureCloudPython

About the role

Key responsibilities & impact

Deploy, configure, and support Microsoft Copilot solutions across M365 and custom Copilot use cases
Build and integrate AI solutions using Azure AI services, Copilot Studio, and Azure AI Foundry
Operate and monitor AI workloads to ensure reliability, performance, and responsible usage
Support the AI solution lifecycle, including deployment, updates, and optimisation in Managed Services environments
Implement monitoring, logging, and alerting for AI services and copilots to detect issues and risks
Collaborate with stakeholders to identify, prioritise, and deliver AI use cases that drive business value
Apply governance, security, and compliance controls to AI workloads, including data protection and access management
Maintain technical documentation, runbooks, and operational procedures for AI services
Work closely with customers to implement and manage AI capabilities in production and ensure a high-quality managed services experience

Requirements

What you’ll need

3–5 years’ experience in cloud engineering, AI engineering, or application support roles
Experience delivering or supporting AI solutions in enterprise or consulting environments
Experience with Microsoft Copilot, including M365 Copilot and Copilot Studio
Working knowledge of Azure services including compute, identity, storage, and monitoring
Experience building or supporting AI/ML or automation solutions using Python, APIs, or low-code platforms
Understanding of AI governance, security, and compliance, including responsible AI principles
Experience with monitoring, incident management, and operational support using ITIL practices
Strong analytical and problem-solving capability with focus on automation and optimisation
Familiarity with Microsoft Fabric, Purview, or data platform technologies
Experience supporting Copilot rollout, adoption, or enablement initiatives
Bachelor’s degree in IT, Computer Science, or related field (preferred education and experience)
Microsoft Certified: Azure AI Engineer Associate (AI-102)
Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft 365 Certified: Fundamentals / Copilot-related certifications (desirable)
Relevant cloud or AI certifications

Benefits

Comp & perks

Ongoing training and certification opportunities
Work on leading-edge Copilot and AI innovation programs
Global collaboration and career development
Inclusive and high-performing culture