Claims Support Specialist

Avalon Risk Management

Claims Support Specialist assisting the Transportation claims team with claim intake and management. Supporting adjusters and handling documentation for the claims process at a specialty insurance broker.

Posted 4/24/2026full-timeSchaumburg • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

About the role

Key responsibilities & impact

Assist the Transportation claims team with intake tasks related to claims
Manage claim intake coordination and inbox management
Verify claim adjuster handling and forward documents
Support adjusters by recording updates in the system
Assist with special projects including audits

Requirements

What you’ll need

At least 3 years of professional office support or customer service experience
Direct insurance experience is a plus
Knowledge of Bill of Lading is beneficial
Excellent communication skills
Detail-oriented and organized

Benefits

Comp & perks

Health, dental, and vision insurance
401(k)
Tuition reimbursement
Student debt assistance
Flexible work arrangements

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

excellent communication skillsdetail-orientedorganized