Account Manager, Field Based

Auto Trader UK

Account Manager for Autotrader's Partnerships community supporting independent customers in South West England. Identifying new business opportunities and educating customers on digital products.

Posted 7/27/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSenior💰 £40,000 - £55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong B2B Account Management and Customer Success capabilities, with a focus on driving revenue growth and product adoption through effective communication and collaboration. Utilizes data insights to provide actionable recommendations and foster long-term customer relationships.

Highest-signal resume keywords

B2B Account ManagementCommercial AcumenData-Driven Decision MakingCustomer EngagementStakeholder Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Driving Revenue GrowthProduct AdoptionRetention StrategiesData AnalysisDigital Transformation

Soft Skills

Strong CommunicationProactive OrganizationAdaptabilityConsultative ApproachCollaboration

Industry Keywords

Customer SuccessBusiness PartnerCommercial KPIsGrowth OpportunitiesContinuous Improvement

About the role

Key responsibilities & impact

be a trusted business partner and the face of Autotrader across the South West of England, supporting our independent customers and identifying new business opportunities
take accountability for understanding your customers' objectives and advising on how to achieve them in both the short and long term
work closely with stakeholders across your customers' business and Autotrader
use Autotrader data and insights to influence decision-making, drive digital performance, and deliver meaningful commercial outcomes
educate customers on the right digital products to support growth and efficiency, using strong presentation skills and storytelling with data to simplify complex insight and guide clear recommendations
collaborate face-to-face with different stakeholders within your customers’ businesses
focus on customer engagement through regular site visits
build and maintain strong customer relationships through consistent engagement
collaborate regularly with stakeholders across Autotrader to find the right solutions for your customers

Requirements

What you’ll need

Proven experience in B2B account management, consultative business partner, or Customer Success type role or similar
Track record of achieving commercial KPIs, including driving revenue growth, product adoption, and retention
Strong commercial acumen - able to spot growth opportunities and mitigate risk through effective questioning and listening
Confidence communicating with a range of customers and influencing decisions, developing long-term partnerships, and acting as a trusted consultant to truly understand your customers’ needs and challenges
Experience turning data and insight into actionable recommendations
Confidence in contributing to continuous improvement by sharing best practices and customer feedback internally
Organised, proactive, and comfortable managing multiple priorities
Passion for customer success and digital transformation
Strong collaborator, working closely with the wider team to share insights and drive better outcomes for our customers
You’ll need to be adaptable with the ability to pivot in a fast-paced environment

Benefits

Comp & perks

car allowance*
28 days' holiday per year, in addition to bank holidays and half-day closures on Christmas and New Year's Eve
enrolled in our pension scheme with standard contributions of 7% and employee contributions of 5%
comprehensive private medical cover
enhanced family leave provisions
car salary sacrifice scheme
share-save options
access to 24/7 online GP and dentist, as well as specialist support for assisted fertility, gender dysphoria, menopause, period care plans