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Senior Analyst, Vendor Relationships
AustralianSuperSenior Analyst managing third-party provider relationships for AustralianSuper's investment operations. Collaborating with internal stakeholders to ensure quality service delivery and compliance with policies.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vendor management, including strategic relationship management, performance monitoring, and compliance with contractual obligations. Proven ability to collaborate with stakeholders and drive continuous improvement initiatives to enhance operational efficiency.
Highest-signal resume keywords
Vendor ManagementStakeholder ManagementMarket Data AdministrationContract NegotiationRisk Assessment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Investment OperationsService Delivery FrameworksOperational ProceduresService Level AgreementsData Quality MonitoringPerformance DiscussionsDue DiligenceBudget ReportingProcurement ActivitiesChange Management
Soft Skills
Relationship BuildingOrganisational SkillsTime ManagementInfluencing SkillsPresentation Skills
Industry Keywords
Third Party Management FrameworkCustody ServicesInvestment ManagementCommercial AgreementsOperational IssuesContinuous ImprovementVendor Service PerformanceRisk Management FrameworkAssurance ReviewsCost Efficiencies
About the role
Key responsibilities & impact- Managing strategic relationships with third-party providers in line with AustralianSuper's Third Party Management Framework.
- Establishing and leading governance forums, service reviews and performance discussions with key vendors.
- Monitoring vendor service performance, data quality, SLA delivery, operational issues and associated risks.
- Managing end-to-end market data provision, entitlement administration, contract management and vendor relationships.
- Partnering with internal stakeholders to understand current and future vendor requirements and deliver scalable solutions.
- Acting as an escalation point for vendor-related issues and driving resolution outcomes.
- Overseeing vendor-led change initiatives to ensure delivery against agreed priorities and business outcomes.
- Collaborating with global stakeholders to ensure a consistent approach to vendor management across regions.
- Identifying opportunities to leverage new vendor services, products and technology capabilities.
- Supporting continuous improvement initiatives that enhance operational efficiency and reduce manual processes.
- Supporting vendor due diligence and risk assessment activities.
- Ensuring compliance with contractual obligations, commercial agreements and relevant policies.
- Managing third-party risks in accordance with AustralianSuper's Risk Management Framework.
- Supporting assurance reviews and audits involving strategic vendors.
- Monitoring industry, regulatory and vendor-related developments and communicating relevant impacts to stakeholders.
- Supporting contract negotiation, renewals and commercial management activities.
- Maintaining vendor inventories, procurement activities and commercial documentation.
- Managing purchase orders, invoicing, reconciliations and budget reporting.
- Identifying opportunities to improve value for money and cost efficiencies across vendor relationships.
Requirements
What you’ll need- Significant experience within investment operations, vendor management, custody services or investment management environments.
- Experience managing third-party supplier relationships and service delivery frameworks.
- Experience administering and managing market data services.
- Strong stakeholder management skills with the ability to influence senior internal and external stakeholders.
- Demonstrated ability to challenge constructively and drive positive outcomes.
- Excellent written, verbal and presentation skills.
- Strong organisational, prioritisation and time management capabilities.
- Experience documenting business processes, operational procedures and service level agreements.
- Collaborative approach with a strong focus on relationship building and service excellence.
Benefits
Comp & perks- Generous leave entitlements
- Flexible working hours
- Ongoing learning, coaching and training opportunities