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Nursing Assistant
Australian Red Cross LifebloodNursing Assistant at Australian Red Cross Lifeblood supporting donors through the donation process. Creating positive experiences and ensuring donor eligibility at Airport West Donor Centre.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer-facing skills and a genuine passion for delivering exceptional service while ensuring safety and compliance in blood collection processes. Capable of working collaboratively in a team environment to achieve collection targets and maintain a positive donor experience.
Highest-signal resume keywords
Customer Service ExcellenceBlood Collection SafetyTeam CollaborationFlexibility in Shift WorkAbility to Lift 9-22.7kgs
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Blood Pressure TestingHaemoglobin TestingNeedle Insertion and RemovalBlood Collection Equipment Setup
Soft Skills
Excellent CommunicationPassion for ServiceTeam Culture Support
Industry Keywords
Donor ExperienceBiological MaterialsCollection Targets
About the role
Key responsibilities & impact- Greet and interview potential donors to understand their eligibility and suitability to donate
- Create a donor experience they’ll love and want to come back
- Complete routine blood pressure and haemoglobin tests
- Set up machines and collections equipment
- Insert and remove needles safely to collect whole blood, plasma, and platelets
- Monitor donors post-donation and assist them with rebooking their next donation
- Work collaboratively to achieve collection targets
Requirements
What you’ll need- No previous blood collection experience is required
- Excellent customer-facing skills
- Genuine passion to deliver an exceptional service
- Be comfortable with needles and blood/biological materials
- Demonstrated experience delivering excellent customer service
- Support and foster a fantastic team culture
- Occasionally lift between 9-22.7kgs
- Frequently stand, walk and bend to set up and pack down machines and blood products
- Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Sunday, including weekends and afternoon shifts
Benefits
Comp & perks- Minimum 5 weeks annual leave (up to 6 weeks)
- Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
- 14 weeks paid parental leave - no waiting period for either parent
- Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
- Plus, many more!