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Australian Children's Education and Care Quality Authority

Business Operations Administrative Assistant

Australian Children's Education and Care Quality Authority

Join KU Children's Services as a Business Operations Administrator providing support across early education services. Hybrid work role based in Sydney Central Office.

Posted 5/18/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Providing administrative support across KU services including Long Day Care, Preschool and Kindergarten programs
  • Managing enrolments through XAP
  • Data entry and responding to service and family enquiries
  • Managing shared inboxes
  • Processing fees in accordance with family assistance law, Child Care Subsidy requirements and relevant State funding guidelines

Requirements

What you’ll need
  • Employee NSW Working With Children Check
  • Current Police Check
  • Strong administrative and organisational skills with excellent attention to detail
  • Excellent written and verbal communication skills
  • A high level of customer service and professionalism
  • Ability to manage competing priorities across multiple systems and platforms
  • Confidence working with data, enrolments and fee processing
  • Ability to build and maintain positive internal and external relationships
  • A collaborative, flexible and solutions-focused approach
  • Previous administrative experience and/or a relevant qualification
  • Proficiency in Microsoft Office, including Word, Excel and Outlook

Benefits

Comp & perks
  • Monthly Rostered Days Off
  • Generous annual pay increases
  • Access to a variety of salary packaging options
  • KU Plus, an extensive employee benefits program with access to discounts and cashback from over 400 retailers
  • Access to free professional learning and development
  • A strong focus on health and wellbeing through KU’s wellbeing portal
  • An inclusive culture with a shared vision and values
  • Support, coaching and collaboration with experienced colleagues
  • 20% staff discount on gap fees for children attending KU Children’s Services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data entryenrolment managementfee processingattention to detailcustomer service
Soft Skills
administrative skillsorganisational skillswritten communicationverbal communicationrelationship buildingcollaborative approachflexibilitysolutions-focused mindset
Certifications
NSW Working With Children CheckCurrent Police Check