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Austin Health

Virtual Care Case Manager

Austin Health

Case Manager coordinating patient care from hospital to home at Austin Health. Collaborating with healthcare teams to support patients through telehealth and in-home services.

Posted 7/8/2026full-timeAustin • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Coordinating patient assessments to provide home nursing services, facilitating video telehealth reviews, and completing complex discharge planning.
  • Supporting escalation of the deteriorating patient - both through supporting visiting nurses remotely, and through the provision of on-call support and after-hours escalation.
  • Formulating individual plans for patients to support their complex needs, aiming to provide care virtually where possible and supporting the patient and the treating team with a high level of confidence and expertise.

Requirements

What you’ll need
  • A strong level of clinical experience and confidence, allowing you to make excellent decisions on clinical escalation and care provision.
  • A collaborative mindset, working with the treating teams, care partners, the patient and their carer to provide high quality, evidence-based care at home.
  • A flexible, person centred approach to care, implementing care plans for patient to allow them to get home as soon as possible.
  • A current, unrestricted Driver's license.

Benefits

Comp & perks
  • Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
  • A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
  • Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
  • Mentoring and career development opportunities.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Collaborative MindsetFlexible ApproachPerson-Centered Care
Certifications
Current Unrestricted Driver's License