Virtual Care Case Manager

Austin Health

Case Manager coordinating patient care from hospital to home at Austin Health. Collaborating with healthcare teams to support patients through telehealth and in-home services.

Posted 7/8/2026full-timeAustin • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong clinical experience and decision-making skills in patient care, with a focus on collaborative, evidence-based approaches to home nursing services and telehealth support.

Highest-signal resume keywords

Clinical ExperiencePatient Assessment CoordinationTelehealth SupportCare Plan ImplementationCollaboration with Care Teams

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Collaborative MindsetFlexible ApproachPerson-Centered Care

Certifications & Qualifications

Current Unrestricted Driver's License

Industry Keywords

Home Nursing ServicesDischarge PlanningPatient CareEvidence-Based CareOn-Call Support

About the role

Key responsibilities & impact

Coordinating patient assessments to provide home nursing services, facilitating video telehealth reviews, and completing complex discharge planning.
Supporting escalation of the deteriorating patient - both through supporting visiting nurses remotely, and through the provision of on-call support and after-hours escalation.
Formulating individual plans for patients to support their complex needs, aiming to provide care virtually where possible and supporting the patient and the treating team with a high level of confidence and expertise.

Requirements

What you’ll need

A strong level of clinical experience and confidence, allowing you to make excellent decisions on clinical escalation and care provision.
A collaborative mindset, working with the treating teams, care partners, the patient and their carer to provide high quality, evidence-based care at home.
A flexible, person centred approach to care, implementing care plans for patient to allow them to get home as soon as possible.
A current, unrestricted Driver's license.

Benefits

Comp & perks

Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
Mentoring and career development opportunities.