Night Concierge, Security

Auriens Group

Night Concierge responsible for ensuring safety and security of residents and property. Engaging with vulnerable residents and supporting emergencies in luxury later living environments.

Posted 6/27/2026full-timeChelsea • 🇬🇧 United KingdomJunior💰 £41,500 per yearWebsite

About the role

Key responsibilities & impact

Monitor building security, control access, conduct patrols, and respond to emergencies.
Act as first responder for incidents such as fire alarms, security breaches, falls, or medical emergencies.
Support vulnerable residents overnight, including assisting with mobility, reassurance, and occasional personal care/incontinence support.
Operate security systems including CCTV, alarms, access control, and key management.
Deliver concierge-style services including resident assistance, handling deliveries, newspaper distribution, and responding to requests.
Maintain accurate incident logs and communicate effectively with emergency services, colleagues, and management.
Ensure health & safety, infection control, safeguarding, and compliance procedures are followed.

Requirements

What you’ll need

Experienced in security, concierge, hospitality, healthcare, or luxury residential environments.
Holds a valid SIA Door Supervisor licence (required).
Calm under pressure with strong emergency response and risk assessment skills.
Excellent communication, customer service, and teamwork abilities.
IT literate, organised, flexible, and professional.
First Aid/CPR certification and care experience are advantageous.
Full UK driving licence.

Benefits

Comp & perks

23 days annual leave (including Bank Holidays)
Life Insurance
2 paid volunteer days per year
Tiered Company Pension Contributions starting from 6%
Medicash C2W, Tech Scheme and GymFlex Discounts
Electric and Hybrid Car Salary Sacrifice Scheme
Season Ticket Travel Card
Employee Assistance Programme (EAP)
Long Service Awards
Recommend a Friend bonuses
Discretionary bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

security monitoringaccess controlCCTV operationincident loggingemergency responserisk assessmentpersonal caremobility assistanceinfection controlsafeguarding

Soft Skills

calm under pressurecommunicationcustomer serviceteamworkorganisationflexibilityprofessionalismreassurance

Certifications

SIA Door Supervisor licenceFirst Aid certificationCPR certification