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About the role
Key responsibilities & impact- Support strategic initiatives and lead cross-functional projects to optimize HR technologies.
- Design and implement CI projects; facilitate workshops and stakeholder engagement.
- Stay informed about emerging trends and best practices in People technology and continuous improvement methodologies.
- Manage workstreams in collaboration with project teams and vendors.
- Liaise with technical teams and HR stakeholders to gather requirements and ensure solution design integrity.
- Develop test plans and coordinate user acceptance testing (UAT).
- Designs automation workflows and monitors performance
- Develops technical guides. Delivers training and updates content
- Ensures process adherence and audit readiness. Audit of security roles
Requirements
What you’ll need- Minimum 5+ years of experience in HR technology, process improvement, or HR operations roles
- Proven experience leading cross-functional projects involving HR and IT stakeholders
- Demonstrated success in designing and implementing process improvements and/or automation initiatives
- Hands-on experience managing HRIS implementations, upgrades, or optimization efforts in Workday
- Experience in facilitating workshops, conducting user research, and driving stakeholder alignment
- Excellent communication and problem-solving skills.
- Strong understanding of HR processes.
- Strong experience working with HR technology platforms, particularly Workday.
- Exceptional communication and interpersonal abilities.
- Ability to manage projects and change initiatives.
- Extensive experience in leading UAT efforts
- Project coordination or change management experience (desirable)
- Familiarity with service management tools (desirable).
- Proficiency in using Jira for managing and tracking change requests (desirable)
- Experience in implementing AI-driven solutions and automation tools, with a solid understanding of how they can be applied within People operations to improve efficiency. (desirable)
Benefits
Comp & perks- Flexibility - 1x every fortnight reporting in the office
- Wellbeing - we prioritise your health
- Recognition - your impact matters
- Family - support for modern families and carers
- Community - give back through volunteering days
- Career development - learn, lead and shape your career
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR technologyprocess improvementHR operationsHRIS implementationsautomation initiativesuser acceptance testingautomation workflowstechnical guidesAI-driven solutionscontinuous improvement methodologies
Soft Skills
communicationproblem-solvinginterpersonal abilitiesproject managementstakeholder engagementfacilitationchange managementorganizational skillsleadershipcollaboration