FREE ACCESS
5,000–10,000 jobs/day

See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.

Customer Success Specialist
AuctriaCustomer Success Specialist at Auctria supporting users to run successful fundraising events via a remote platform. Collaborate with teams to improve user experience and resolve inquiries.
About the role
Key responsibilities & impact- Support users via email, chat, and occasionally calls
- Troubleshoot and resolve issues quickly and professionally
- Help improve internal processes and collaborate with a fully remote team
Requirements
What you’ll need- Customer support experience (email/chat/Zoom)
- Tech-savvy with great communication skills
- Comfortable with Excel and basic web design
- Strong attention to detail and organization
- Legal Resident of Canada fluent English
- Bonus Points for:
- Experience in nonprofit fundraising events
- Familiarity with tools like Slack, Notion, Intercom, Enchant
- Remote work experience & self-starter mentality
Benefits
Comp & perks- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer supportExcelweb design
Soft Skills
communicationattention to detailorganizationself-starter mentality