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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in ServiceNow platform development, focusing on intelligent workflow automation, enterprise integrations, and AI-powered capabilities. Proficient in translating functional and technical requirements into scalable solutions while ensuring compliance with best practices and security guidelines.
Highest-signal resume keywords
ServiceNow DevelopmentIntelligent Workflow AutomationJavaScript Glide APIsEnterprise IntegrationsAI-Powered Solutions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow StudioScoped ApplicationsREST/SOAP APIsFlow DesignerBusiness RulesClient ScriptsUI PoliciesScript IncludesDebuggingDefect Resolution
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsStakeholder Collaboration
Tools & Technologies
Now AssistGenAI SkillsAI AgentsPredictive IntelligenceIntegrationHubMID Server
Industry Keywords
CMDBCSDMITSMHRSDCSMITOMService CatalogCustom Applications
Tech Stack
Tools & technologiesITSMJavaScriptServiceNowSOAP
About the role
Key responsibilities & impact- Design, configure, and develop solutions on the ServiceNow platform across enterprise modules and custom applications.
- Implement intelligent workflows using Now Assist, GenAI Skills, AI Agents, AI Search Predictive Intelligence, Flow Designer, Virtual Agent.
- Develop and maintain scoped applications using ServiceNow Studio.
- Configure workflows, business rules, client scripts, UI policies, script includes, catalogs, and integrations.
- Build AI-powered automation and conversational workflow solutions.
- Translate functional and technical requirements into scalable and efficient technical solutions.
- Ensure compliance with ServiceNow development best practices, security guidelines, and coding standards.
- Conduct unit testing, debugging, defect resolution, and technical troubleshooting.
- Participate in peer reviews and contribute to development governance standards.
- Support platform upgrades, enhancements, and release management activities.
- Develop integrations using REST/SOAP APIs, IntegrationHub, MID Server, and external enterprise systems.
- Support workflow orchestration across multiple enterprise applications.
- Participate in AI-driven automation and enterprise integration initiatives.
- Contribute to reusable integration frameworks and accelerators.
Requirements
What you’ll need- 7+ years of relevant ServiceNow platform development experience with expertise in intelligent workflow automation, enterprise integrations, CMDB/CSDM implementations, and AI-powered ServiceNow capabilities.
- Hands-on experience as a ServiceNow Developer in enterprise or consulting environments.
- Expertise in JavaScript Glide APIs Flow Designer Script Includes Business Rules Client Scripts UI Policies.
- Experience with at least two or more ServiceNow modules such as ITSM HRSD CSM ITOM Service Catalog Custom Applications.
- Experience with Now Assist GenAI Skills AI Agents / Agentic Workflows AI Search Predictive Intelligence.
- Familiarity with A2A and MCP-based AI integration approaches is an advantage.
- Understanding of scoped applications, update sets, CI/CD, and ServiceNow best practices.
- Experience with enterprise integrations and automation use cases.
- Strong analytical, debugging, and problem-solving skills.
- Good communication and stakeholder collaboration skills.
Benefits
Comp & perks- Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment.
- Wellbeing programs & work-life balance - integration and passion sharing events.
- Attractive Salary and Company Initiative Benefits