
N3 Systems & Security Support – Apprenticeship
Atos
internship
Posted on:
Location Type: Office
Location: Villeurbanne • France
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Job Level
About the role
- Provide level 3 technical support to users of public institutions
- Diagnose and resolve complex technical issues, collaborating with internal teams
- Document solutions provided and update procedures
- Maintain exemplary communication, both verbal and written
- Join the project's SOC and participate in its implementation
- Take ownership of Microsoft Defender for Endpoint to manage incidents and alerts
- Monitor security events identified by gateways
- Participate in the implementation of annual penetration tests
Requirements
- Proactive
- Analytical
- Passionate about technology and continuous improvement
- Strong command of IT and office environments
- Windows Server 2022 / 2025 environments (Hyper-V, Active Directory, DNS/DHCP, WDS, Print Server)
- Linux (CentOS/Debian/Ubuntu; monitoring solutions such as Centreon/Nagios; Fog deployment; OCS inventory...)
- Ticketing tools (EasyVista, ...)
- Network fundamentals (switch, router, gateway, firewall, NAT, Wi‑Fi, ...)
- Perimeter security (Microsoft Defender for Endpoint, Sophos, Cisco Meraki)
- Backup tools (Veeam Backup)
- Scripting: PowerShell and Bash
- Proficiency in English is a plus
Benefits
- Diversity drives the creativity of our clients
- Ethics and responsibility in data handling
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Windows Server 2022Windows Server 2025Hyper-VActive DirectoryDNSDHCPLinuxPowerShellBashNetwork fundamentals
Soft Skills
proactiveanalyticalcommunicationownershipcollaborationpassionate about technologycontinuous improvement