Associação Nova Escola

Product Designer Lead – Preference for Black Candidates

Associação Nova Escola

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Senior

About the role

  • Lead end-to-end design of AI-driven conversational experiences
  • Conduct regular qualitative research with teachers
  • Identify user behavior patterns
  • Map critical gaps between what the AI does, what the teacher needs, and what the teacher believes it does
  • Analyze usage data with an empathetic lens
  • Define success criteria centered on comprehension, trust, and problem resolution
  • Synthesize insights and communicate learnings to inform design strategy
  • Translate product strategy and AI capabilities into user journeys and workflows
  • Create rapid, functional prototypes
  • Validate iteratively with teachers
  • Design AI-specific experiences
  • Specify and document use cases, scenarios, and expected behaviors
  • Collaborate with product, engineering, and pedagogical teams
  • Monitor post-launch outcomes
  • Model daily AI usage within design processes
  • Structure processes and workflows that incorporate AI
  • Teach and develop the design team
  • Manage the product design team with continuous feedback

Requirements

  • Experience in product design delivering digital products (web, mobile, or conversational experiences)
  • Experience with service design
  • Strong fluency in user research and prototyping
  • Experience with prompt-based prototyping tools
  • Proven experience in team leadership and process management
  • Strong portfolio demonstrating user-centered thinking and high-quality execution
  • Experience working with Product Managers to define success metrics, KPIs, and in data analysis
  • Ability to learn new technologies and processes quickly
  • Experience adopting AI in daily design work
Benefits
  • CLT employment (Brazilian labor contract) with flexible hours (40 hours/week)
  • 100% remote
  • Profit-sharing
  • Meal allowance of R$39.71 per working day on the Flash card
  • Monthly home office allowance
  • Childcare assistance for children up to 7 years old
  • Amil health plan (private-room coverage) with 50% contribution for dependents
  • Wellhub (Gympass) access to gyms, meditation and wellness apps
  • Extended maternity and paternity leave
  • Financial support for courses and training
  • Development program for Black professionals
  • Discounts at English schools
  • Participation in internal events and learning tracks
  • Affinity groups for Black people (Afroaners), LGBTQIAPN+ people (POC Escola), and people with caregiving responsibilities (Caregivers Network)
  • Meetings, discussion circles, and literacy initiatives promoted by the diversity committee
  • A safe and welcoming environment for exchange and collaborative work
  • Birthday day off
  • Year-end collective break (10 days guaranteed)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product designuser researchprototypingservice designdata analysisAI-driven designuser-centered designprompt-based prototypingdesign strategyuse case documentation
Soft Skills
team leadershipprocess managementcommunicationempathycollaborationfeedbackproblem resolutioncritical thinkingadaptabilityteaching