Assembly Global

Director, Client Experience

Assembly Global

full-time

Posted on:

Location Type: Office

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $110,000 - $160,000 per year

Job Level

Lead

Tech Stack

Tableau

About the role

  • Lead media team in developing strategy/media plans that answer to the client’s business objectives
  • Cultivate a strong trusting relationship with clients, sales partners, activation partners to ensure optimal business partnership, steering through challenges with an eye towards enhancing the state of the account
  • Communicate effectively with activation, sales, and internal team members to ensure direction is clear to minimize confusion
  • Define KPIs and benchmarks to ensure media plans are addressing client business challenges with measurable success
  • Demonstrate fiscal responsibility and responsibility for the profitability of the accounts
  • Topline oversight on Planning timeline/process
  • Build timelines for clients that include check ins for audience and strategic alignment as well as core and detailed integrated media plans
  • Work with Supervisor(s) to guide activation teams in optimizing timeline for streamlined process
  • Work closely with Analytics lead to define measurement strategy
  • Work with all teams and divisions to draw out best work and insights to positively impact media plans and deliver on client business goals as well as agency goals.
  • Lead internal meetings with other departments and call on agency resources to strengthen ideas
  • Oversee the creation of media plan presentations
  • Understand the client marketing objectives and building a solid strategy to meet the objectives throughout the planning process
  • Connect the dots across multiple campaigns or accounts to continually tighten up recommendations that incorporate client/senior management feedback

Requirements

  • 7+ years in the media advertising industry
  • Experience planning and executing across all media channels, traditional/linear and digital
  • Campaign set-up knowledge and first-hand experience to guide team and ensure accuracy for integrated campaign activation and reporting (Prisma, DCM, Tagging, IAS, MediaOcean/OX), while also enabling strategic guidance for junior team from pre-campaign set-up to in-flight optimizations and campaign reporting
  • Deep knowledge of performance media, audience strategy creation/application using syndication resource tools (i.e., MRI, Forrester, YouGov, Comscore), and marketing technology landscape
  • First-hand knowledge of media reporting mechanics (usage of Tableau or other dashboard tools) and the ability to synthesize data into a cohesive performance story for clients
  • Business intelligence and competitive reporting knowledge/tool familiarity (i.e., Kantar, Nielsen) and narrative crafting
Benefits
  • Equal Opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
media planningcampaign executionperformance mediaaudience strategymedia reportingdata synthesisnarrative craftingKPI definitionbenchmarking
Soft skills
client relationship managementcommunicationleadershipstrategic thinkingproblem-solvingcollaborationfiscal responsibilityorganizational skills
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