Assembly Global

Senior Manager, Client Experience

Assembly Global

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $73,000 - $95,000 per year

Job Level

Senior

Tech Stack

AssemblyiOSRealm

About the role

  • We are Assembly, a leading global omnichannel media agency that merges data, talent, and technology to catalyze growth for the world's most esteemed brands. Overview Assembly is looking for a Sr. Manager, Client Experience. The Sr. Manager, Client Experience will be responsible for research, media strategy, and plan development for assigned account(s). You will play an important and strategic role as a liaison between the internal strategy, execution teams, and the client. With the goal of bringing new client ideas and solutions, the focus is to meet client expectations through management, oversight, and execution across several digital channels (Display, Social Media , Search Engine Marketing , as well as Offline Media . This position will be responsible for the deep, tactical knowledge supporting the marketing client solutions, plans, and tools delivered. Responsibilities Builds strong relationships with internal and external agency partners Manages day to day account requests from internal teams and / or clients , responsible for ensuring all communications are addressed in a timely manner. Leads Client Status including agenda, talk track, follow-up Oversees Associate Manager and Coordinator positions . Works with client-facing team + P roject Manager to capture action items and communicates to larger team. Actively seeks-out and demonstrates strong understanding of the client’s business . Understands and can articulate the business challenge that leads to the media strateg y. Master the use of proprietary and industry tools and systems Assists Associate Manager and Coordinator in plan implementation Oversees and/or manages the budget tracking, management, and reporting process D emonstrates application of media knowledge to address media and business challenges Actively participates and leads in meetings/brainstorm sessions Actively participates in meetings with media representatives to evaluate opportunities in collaboration with internal activation teams Collaborates on POVs and client facing communication Works with research to ensure competitive spending data requests and analysis are completed Collects and organizes data across all channel teams for reporting in collaboration with activation.

Requirements

  • Minimum of 3 -5 years of cross-channel media planning experience Prior advertising or digital media agency experience strongly preferred Strong digital marketing background and familiarity with multiple media channels Strong communication skills Strong project management skills Solid research and analytical skills, good mathematical aptitude ( i.e. media math and finan ci al management ) , and attention to detail Strong experience with Excel (advanced functions and formulas) and PowerPoint Familiarity with a variety of media tools and software like Prisma, MediaOcean , Experience with Project Management tools a plus. Ability to organize, prioritize, work well under pressure with multiple assignments; meet tight deadlines and multi-task Flexible and willing to learn new skills