Service Technician

ASSA ABLOY Opening Solutions

Service Technician at ASSA ABLOY diagnosing and repairing automated doors. Focusing on customer satisfaction and safety while providing technical expertise.

Posted 7/25/2026full-timeMonroe • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in diagnosing and repairing electro-mechanical devices, with a strong focus on customer satisfaction and safety. Proficient in working with low-voltage wiring and mechanical systems, ensuring effective communication and teamwork in various environments.

Highest-signal resume keywords

AAADM CertificationElectro-Mechanical Device RepairBasic Electrical Circuits KnowledgeLow-Voltage Wiring ExperienceCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electro-Mechanical Device RepairBasic Electrical CircuitsLow-Voltage WiringGlazingAluminum Frame WorkHardware InstallationPower Tool UsagePhysical LiftingTroubleshootingMaintenance and Upgrades

Soft Skills

Professional CommunicationCustomer SatisfactionTeamworkSafety Commitment

Tools & Technologies

Power ToolsLifting Aids

Certifications & Qualifications

AAADM CertificationValid Driver’s License

Industry Keywords

Automated Pedestrian DoorsAccess Control SystemsStorefrontsElectrical CircuitsMaintenance

About the role

Key responsibilities & impact

Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations.
Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction.
Participate in training programs
Participate in on-call rotations after certification and training.
Perform physically demanding tasks, including lifting, positioning, and installing door components weighing up to 110 pounds (with lifting aids) on an occasional basis, with or without reasonable accommodation; climbing ladders, kneeling, driving and working in various positions as required.

Requirements

What you’ll need

Must meet the minimum age requirement of 21 due to job‑related responsibilities.
Must be able to successfully obtain AAADM certification within one (1) year of employment and maintain certification as required.
Mechanical aptitude with experience in repairing electro-mechanical devices.
Knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus).
Experience in glazing, storefronts, aluminum frames, and hardware (preferred).
Valid driver’s license and a good driving record.
High commitment to safety, customer satisfaction, and teamwork.
Ability to lift, bend, and use power tools effectively.

Benefits

Comp & perks

Comprehensive Benefits
Health, dental, and vision plans
401(k) with company matching
Short- and long-term disability, life, accident, and travel insurance
15 PTO days and 11 paid holidays
Flexible scheduling for when life happens
Ongoing Training & Recognition
Continuous learning opportunities, including AAADM certification.
Length of Service awards to celebrate your milestones.