Inside Sales Account Specialist

ASSA ABLOY Opening Solutions

Inside Sales Account Specialist responsible for growing revenues at HID through customer engagement. The role involves maintaining relationships and driving sales across North America.

Posted 7/21/2026full-timeAustin • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales and negotiation skills while effectively managing customer relationships and utilizing CRM systems for sales tracking. Proficient in delivering tailored product presentations and maintaining extensive knowledge of HID products to drive customer engagement and satisfaction.

Highest-signal resume keywords

Sales Quota AchievementSalesforce CRM ProficiencyCustomer Relationship ManagementNegotiation SkillsTerritory Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SalesProspectingNegotiationCustomer ServiceSales ForecastingOpportunity TrackingTechnical Specification Interpretation

Soft Skills

Effective CommunicationActive ListeningRelationship BuildingProactive LearningProcess Improvement

Tools & Technologies

SalesforceCRM SystemsMicrosoft OfficeWindows Operating Systems

Industry Keywords

Access ControlHID ProductsSales PipelineMarket PlanningCustomer Engagement

About the role

Key responsibilities & impact

Introducing and selling HID products and solutions to new and existing customers while achieving individual and team sales quotas
Building, maintaining, and managing a robust sales pipeline utilizing Salesforce to document customer interactions, commitments, and opportunities
Conducting sales activities, negotiating commercial terms, and successfully closing business opportunities
Identifying customer requirements and delivering product presentations aligned to business needs
Managing inbound inquiries, requests for information, and quotation requests from website, email, and phone channels within assigned territory
Maintaining extensive knowledge of HID products and services to support effective customer engagement and solution selling
Providing timely customer follow-up to ensure satisfaction and resolution of issues
Taking ownership of customer concerns and utilizing internal resources to resolve open issues
Developing product awareness and generating demand within assigned accounts and territories
Supporting market planning initiatives and providing input on sales and growth strategies
Researching, identifying, and engaging prospective customers and key decision makers
Establishing and maintaining strong customer relationships across multiple organizational levels
Listening actively and assessing customer business needs to recommend appropriate solutions
Communicating customer requirements effectively to internal stakeholders
Demonstrating a proactive approach to learning, process improvement, and professional development
Contributing to ongoing enhancement of sales processes and best practices
Maintaining accurate sales forecasting and opportunity tracking within CRM systems

Requirements

What you’ll need

Minimum 2 years of professional experience in sales, territory management, customer service, or a related field
Demonstrated track record of achieving or exceeding sales quotas and performance targets
Strong sales, prospecting, negotiation, and relationship-building skills
Proven ability to manage multiple priorities and meet short-term and long-term deadlines
Effective verbal and written communication skills in English
Proficiency with CRM systems and contact management databases
Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint
Ability to read and interpret technical specifications, standards, and related documentation
Associate degree or equivalent combination of education, training, and experience is preferred
4+ years of sales experience within the Access Control marketplace is preferred
Experience using Salesforce CRM is preferred
Familiarity with Windows operating systems and related technologies is preferred

Benefits

Comp & perks

Competitive salary and rewards package
Competitive benefits and annual leave offering, allowing for work-life balance
A vibrant, welcoming & inclusive culture
Extensive career development opportunities and resources to maximize your potential